Radio Problem
03-06-2017, 01:33 PM
#1
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Join Date: Mar 2017
Posts: 3
Radio Problem
I have a 2016 Platinum model and have been having trouble with the radio. I almost always listen to satellite radio and usually shut down the car without shutting down the radio first. When I restart the car, the radio (almost) instantly picks up the satellite signal and begins playing the last station that was playing. But, I'm unable to change the channels for a couple of minutes. If I use the steering wheel control to cycle through the presets, the playing station does not change and the screen says "no signal". Eventually, the radio will cycle through several channels at one time. Sometimes, I can drive for a couple of miles before I can actually change the station.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
Last edited by FourthMaxima; 03-06-2017 at 03:31 PM.
03-06-2017, 04:26 PM
#5
Senior Member
Join Date: Feb 2010
Posts: 1,862
Sometime back, I wrote this issue up - but until now, no one else has come forward. Mine takes about 45 seconds to get back to a channel changing mode and then it works just great. Doesn't bother me now since I know to expect the delay.
03-06-2017, 07:52 PM
#7
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Join Date: Jun 2003
Location: a meadow south of Atlanta
Posts: 8,143
I would suspect that this is the exact same situation as the traffic signal, weather radar, etc., which do not appear on the maps for somewhere between half a minute and up to two minutes after I start the car. That is because the car's computer has to search for and make contact with a satellite, do an electronic 'handshake' to confirm communications, and then bring down info such as the traffic and weather radar to overlay on the map, as well as set up the SIRIUS radio information and connect the signal to the radio.
I am personally pleased that I am always able to get satellite info within a minute or two, often faster than the psi of my tires is displayed. Perhaps I am somewhat less demanding than most here, as I grew up at a time (1930s) when the antennas on home radios were not grounded, and if they came in contact with something like curtains, the curtains would go up in flames. My Mom never liked that.
I am personally pleased that I am always able to get satellite info within a minute or two, often faster than the psi of my tires is displayed. Perhaps I am somewhat less demanding than most here, as I grew up at a time (1930s) when the antennas on home radios were not grounded, and if they came in contact with something like curtains, the curtains would go up in flames. My Mom never liked that.
03-07-2017, 05:34 AM
#9
Senior Member
Join Date: Nov 2015
Posts: 585
I have a 2016 Platinum model and have been having trouble with the radio. I almost always listen to satellite radio and usually shut down the car without shutting down the radio first. When I restart the car, the radio (almost) instantly picks up the satellite signal and begins playing the last station that was playing. But, I'm unable to change the channels for a couple of minutes. If I use the steering wheel control to cycle through the presets, the playing station does not change and the screen says "no signal". Eventually, the radio will cycle through several channels at one time. Sometimes, I can drive for a couple of miles before I can actually change the station.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
Maybe before shutting of your car, you could tune to the station you would like to listen to when you return to your car.
03-23-2017, 04:46 PM
#10
Senior Member
Join Date: Dec 2016
Posts: 1,095
I have a '17 SL and I noticed this problem after the first week. Also, the colored SXM station icons would be missing even when showing good signal strength from satellites and radio antenna. I noticed it when driving on very overcast days. Since having SXM reset my system (had it moved from '07 Altima to the new Maxima) I have not experienced this problem, although it does take about 15 seconds to sync up when pulling out of my garage. It is my belief that the new Maxima has a weak window antenna system and needs an absolutely perfect strong signal to receive properly. No problems with the GPS however.
03-23-2017, 06:28 PM
#11
Junior Member
Join Date: Dec 2016
Posts: 68
I've noticed the same problem. All was fine - SXM channels available very soon after radio was turned on - until the past week when it always takes a minute or two for the icons to load and for me to be able to switch channels.
This happens in the same locations where once I had no problem.
It's gotten so bad that I was thinking about calling the dealer, however...from the posts here...it seems as if this may be standard operation for a Maxima.
This happens in the same locations where once I had no problem.
It's gotten so bad that I was thinking about calling the dealer, however...from the posts here...it seems as if this may be standard operation for a Maxima.
03-24-2017, 05:29 PM
#12
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Join Date: Mar 2017
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Thanks to all for your helpful replies expect for RickSmith who thought this wasn't an important enough question to ask on the forum. I know it's not a deal-breaker (and I still like my Maxima) but the delay is annoying. RickSmith suggested that I tune to the station that I want before I shut off the car but alas, I'm not as clairvoyant as he is and don't know what will be playing when I get in the car the next day.
I will try to have SXM reset the system (again) to see if it makes a difference. Thanks again to most.
I will try to have SXM reset the system (again) to see if it makes a difference. Thanks again to most.
03-28-2017, 03:25 PM
#13
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Posts: 1
2012 Maxima radio controls stop working
Today, my radio controls stopped working on the steering column. Went to the actual radio controls, volume control, I can adjust the volume controls but then goes back to the original volume setting. Please advise
04-03-2017, 04:10 AM
#14
I drank what?
Join Date: Mar 2006
Location: EHT N.J.
Posts: 43
I have noticed this with my SL as well. I came from the Sync 3 system in my Escape. That system was light years ahead of this one. faster and a cleaner more defined screen. But it still had it's issues with syncing to the iPhone and it had CarPlay as well. I think every infotainment system has it's issues but I love this car and the gas mileage is ridiculous.
04-03-2017, 05:07 AM
#15
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Join Date: Mar 2016
Location: South Texas
Posts: 389
04-03-2017, 06:32 AM
#16
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Join Date: May 2016
Location: Minneapolis, MN
Posts: 47
Probably the wrong forum, if you're talking about a 2012.
04-04-2017, 05:59 AM
#17
Senior Member
Join Date: Nov 2015
Posts: 585
Thanks to all for your helpful replies expect for RickSmith who thought this wasn't an important enough question to ask on the forum. I know it's not a deal-breaker (and I still like my Maxima) but the delay is annoying. RickSmith suggested that I tune to the station that I want before I shut off the car but alas, I'm not as clairvoyant as he is and don't know what will be playing when I get in the car the next day.
I will try to have SXM reset the system (again) to see if it makes a difference. Thanks again to most.
I will try to have SXM reset the system (again) to see if it makes a difference. Thanks again to most.
09-19-2017, 03:49 AM
#19
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Join Date: Jul 2016
Posts: 23
{Bump} Curious if anyone has found a solution to the radio issue or if a dealer has been able to fix this? It seems the delay issue is worsening over time and that the smallest things cause interference so it cuts out. Someone was going to try to have SXM reset the system to see if that would help - did it? Could this be an antenna issue in terms of the connection with the radio?
06-06-2019, 09:13 AM
#20
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Join Date: Jun 2019
Posts: 3
2016 Max SR
I have the same issue as the OP but I've noticed over the 2 years I've owned the car that this happens for a period of time then resolves itself, then comes back several months later. Not sure if its an issue with Siruis XM or if it's an issue with the radio itself. But has anyone had a resolution to this issue yet? Is there a software update for the radio?
06-06-2019, 09:45 AM
#21
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Join Date: Dec 2016
Posts: 1,095
I have a '17 SL and I noticed this problem after the first week. Also, the colored SXM station icons would be missing even when showing good signal strength from satellites and radio antenna. I noticed it when driving on very overcast days. Since having SXM reset my system (had it moved from '07 Altima to the new Maxima) I have not experienced this problem, although it does take about 15 seconds to sync up when pulling out of my garage. It is my belief that the new Maxima has a weak window antenna system and needs an absolutely perfect strong signal to receive properly. No problems with the GPS however.
Last edited by compyelc4; 06-06-2019 at 09:52 AM.
06-06-2019, 10:27 AM
#22
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Join Date: Jun 2019
Posts: 3
Update: After another 6 months the radio is up to its old tricks. It is a clear, sunny day here and I had no station icons from the time I left work until I arrived at home. This is so sporadic the dealer can't troubleshoot. I'm hoping the radio craps out when I am near my dealer so I can drive it in and let them see what it is doing. They say they need to "catch" it when the problem occurs. Yeah, right!
06-06-2019, 10:31 AM
#23
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Join Date: Dec 2016
Posts: 1,095
I'll take it to the dealership today and see what they say and repost with what they say. Its very annoying since when this happens, it usually "sticks" to a station I dont normally listen to and I have to suffer (lol) through several minutes of whatever's playing until the radio corrects and lets me change the station either with the presets or manually.
06-06-2019, 12:35 PM
#24
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Posts: 3
So I think a definite fix is for this issue is going on to a forum and threatening to take the car to the dealership to have the radio checked out
06-06-2019, 12:49 PM
#25
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Join Date: Dec 2016
Posts: 1,095
Ok so I start up my car to head to the dealership and the radio (upon start up) is working normal, turning on with the station I last tuned to before parking it.
So I think a definite fix is for this issue is going on to a forum and threatening to take the car to the dealership to have the radio checked out
So I think a definite fix is for this issue is going on to a forum and threatening to take the car to the dealership to have the radio checked out
09-24-2019, 02:39 PM
#27
Junior Member
Join Date: Dec 2016
Posts: 68
My SXM radio is now in one of it's lock-on-a-station phases. Seems to also coincide with the radio not showing the icons when the radio is turned on. Even when there's a strong signal and I'm in a usual location (such as my driveway!), it can take up to one or two minutes for the icons to appear. Until they do, I can't tune the radio away from the station that it's chosen to lock on to upon powering up.
As far as I know, there is no solution. I - and probably other owners of recent Maxima's - just have to put up with it.
07-08-2020, 05:18 PM
#28
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Join Date: Jul 2020
Posts: 1
Same problem
I also have a 2016 Platinum Maxima and just recently started having a similar problem. Every time I get in my car Sirius XM starts up on channel 1 and says I have no signal for a couple of miles before I can change the channel. I called Sirius XM four or five different times and they always end up saying that ithe Nissan dealership needs to update the XM module. I took it to my Nissan dealership and they said it would be $151 to diagnose and they searched the national database and did not find anybody else with this problem. I didn't pursue it any further yet and I'm not sure that I will. Maybe time to shut down SiriusXM. Let me know if you find anything out and I'll keep you posted.
Todd
Todd
I have a 2016 Platinum model and have been having trouble with the radio. I almost always listen to satellite radio and usually shut down the car without shutting down the radio first. When I restart the car, the radio (almost) instantly picks up the satellite signal and begins playing the last station that was playing. But, I'm unable to change the channels for a couple of minutes. If I use the steering wheel control to cycle through the presets, the playing station does not change and the screen says "no signal". Eventually, the radio will cycle through several channels at one time. Sometimes, I can drive for a couple of miles before I can actually change the station.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
I don't remember having this problem when the car was new and mentioned it at my last maintenance visit. The service department checked the radio and came back that there was no problem. The service advisor said that I should call Sirius XM and have them reset the radio. The only thing the reset did was cause me to lose the two Howard Stern channels. I called Sirius XM to complain and was told that it was some sort of glitch and that I was lucky to have received the channels. I really dislike Sirius XM but I'll save that for another post.
Back to my radio problem. Has anyone else had this happen? This is really becoming annoying.
07-08-2020, 05:40 PM
#29
Senior Member
Join Date: Dec 2016
Posts: 1,095
I also have a 2016 Platinum Maxima and just recently started having a similar problem. Every time I get in my car Sirius XM starts up on channel 1 and says I have no signal for a couple of miles before I can change the channel. I called Sirius XM four or five different times and they always end up saying that ithe Nissan dealership needs to update the XM module. I took it to my Nissan dealership and they said it would be $151 to diagnose and they searched the national database and did not find anybody else with this problem. I didn't pursue it any further yet and I'm not sure that I will. Maybe time to shut down SiriusXM. Let me know if you find anything out and I'll keep you posted.
Todd
Todd
PS- I wonder why my name did not show up on Nissan database. I had it in a few times for diagnosis while in warranty and they never found an issue. I call "bull" on their database search.
01-01-2022, 12:45 AM
#30
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Join Date: Jan 2022
Posts: 3
2009 maxima factory radio power issue
I have a 2009 maxima with the orange screen all factory radio recently the radio will not turn off when I turn the car off and if it actually does turn off it may turn back on randomly while I'm not in the car so I'm having to unhook my battery otherwise I wake up to a dead battery. Does anyone have any ideas?
01-02-2022, 11:23 AM
#31
Senior Member
Join Date: Feb 2010
Posts: 1,862
Find the radio fuse and pull it out. Leave this fuse out, then park the car for the night without disconnecting the battery. If the battery stays up, the radio is surely defective.
Also look at your trunk light. Is it hot? Try pulling the bulb before parking for the night too.
Also look at your trunk light. Is it hot? Try pulling the bulb before parking for the night too.
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