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Headllight condensation not covered by warranty?

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Old 05-04-2018, 08:38 AM
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MWM
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Headllight condensation not covered by warranty?

I just bought a new 2017 platinum model at a dealer about an hour away due to the deal I got.

Shame on me for not looking at the time, but the night I brought it home I noticed condensation on the inside of the passenger side headlight. This is the only light with any condensation. I've had the car a week and it's always there.

I called the local Nissan dealer and they told me it's considered "exterior trim" so may not be covered by warranty. He said I'd have to bring it in, they'd have to take pictures of it and send it to Nissan.

Does this sound right? If this is true, it's total BS.
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Old 05-04-2018, 08:42 AM
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It's totally covered. Relax and take it in, you can go to any Nissan dealership for warrantee service.
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Old 05-04-2018, 12:43 PM
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Originally Posted by MadMax07SL
It's totally covered. Relax and take it in, you can go to any Nissan dealership for warrantee service.
Well put and also not an unknown issue
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Old 05-04-2018, 03:12 PM
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If this is your first Nissan...get used to their dealers not knowing their ***** form a hole in the wall....That is 100% covered.
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Old 05-04-2018, 03:37 PM
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Originally Posted by wild *****
If this is your first Nissan...get used to their dealers not knowing their ***** form a hole in the wall....That is 100% covered.
This is my 3rd Maxima, but never bought one new before. I'll just bring it in one day.
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Old 05-04-2018, 07:12 PM
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covered by the 3/36,000 bumper to bumper
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Old 05-04-2018, 09:43 PM
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I took my 2016 in for this about 2 months ago. It was covered under the bumper to bumper warranty, dealer ordered the part. The service advisor said he had to ask the technician, but he agreed and quickly got it squared away. They did have to order the part. Out of pocket it would have cost me around $450 to replace, probably an additional $100 for labor. Wondering whether to get the extended warranty now. In case the other one does it too. On the flip side we've had so much rain this year any leak likely would have happened already.





Last edited by realmac; 05-04-2018 at 09:45 PM.
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