2kracing - Negative Experience
2kracing - Negative Experience
Well, it's been about 3 weeks since I received my air breather filter from 2Kracing.
Customer service sucks here. The staff are not knowledgable on Maxima products... the air breather filter I ordered was "suppose to fit" and when it arrived, it certainly didn't...
Also, in order to return an item to 2kracing you need an RMA - I have emailed them a total of 10 times requesting an RMA number, and have called them 5 times with no response.
How can they run a business like that ? Not only that but they charge a 35% restocking fee, and deduct shipping charges, even though they're "free".
Anyways, I just wanted to warn ya'll that their customer service is incompetent, and only order something if you don't need their "advice"...
Customer service sucks here. The staff are not knowledgable on Maxima products... the air breather filter I ordered was "suppose to fit" and when it arrived, it certainly didn't...
Also, in order to return an item to 2kracing you need an RMA - I have emailed them a total of 10 times requesting an RMA number, and have called them 5 times with no response.
How can they run a business like that ? Not only that but they charge a 35% restocking fee, and deduct shipping charges, even though they're "free".
Anyways, I just wanted to warn ya'll that their customer service is incompetent, and only order something if you don't need their "advice"...
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MaxLvr21
5th Generation Maxima (2000-2003)
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Oct 17, 2015 12:11 PM
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4th Generation Maxima (1995-1999)
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Sep 26, 2015 03:29 PM



