zoner

Everyone,
Thought I'd caution anyone thinking about purchasing from Maxspeed Performance (www.maxspeedperformance.com) based on my experience with them. Usually, a few problems could be expected when ordering merchandise from a vendor - I understand this. However, I can not understand a total lack of respect and concern for a paying customer. I can't say what they do for every customer, but I can tell you what they did with me:

Here goes the story:

I ordered a set of springs from their website 12/28. A day later I recieved a confirmation e-mail from them stating that the order had been entered. I also noticed that they charged my credit card. This was a little unusual in my experience - most just put a hold until the merchandise ships. Well, a week goes by - no shipping notification, no status update.
I decided to try calling them. No one picks up. Tried e-mailing them. No response. So, after doing this for a few days, I'm wondering what the heck is going on.
Finally, I get a little nastier - stating they can cancel my order if they don't let me know where it stands. I get this generic 'it'll ship today or tomorrow' e-mail. Those days go by and nothing. Finally, I write back telling them to cancel my order. Still nothing. So, here I am, 2 weeks later, $$ poorer, and still no springs.
Fortunately, credit card companies can help with these things - otherwise I'd be kissing that $$ goodbye for sure.
So, going on my experience, if you want to lose your money, patience, and your time - order from Maxspeed Performance.

notenufsleep

shouldn't this go in the dealship experience forum? yeah those credit card companies do their best work at this time =D

irish44j

iTrader: (38)

Lets all note here that "Maxspeed Performance" is not associated with Maxspeed springs (which are made by Gold Line)....just so people don't get confused!

MacAlert

iTrader: (1)

They sell Maxspeed springs :

cph81

This sux. Hopefully you can get the $ back.

zoner

Thanks guys! Sorry about the posting - I realized I should have put it in the dealership/vendor forum after I put it in here..

And Irish is totally right - these guys have nothing to do with Maxspeed springs other than they 'claim' to sell their springs .

The biggest thing for me is making sure no one else has the trouble I do - these guys don't need to be pulling this stuff on people. I'm pretty sure I'll get the $$ back.

shurik

iTrader: (6)

I looked at the site, and what a terrible place to shop at, looks more like a spam then anything else.

GodFather

iTrader: (10)

Shoudn't we all be glad to catch this message right here in this forum? I mean, who would read in the dealership experience forum out of ordinary?. I think we who see this thread are just lucky to catch this in time before we don't catch this message at all.

Hope you get your money back, I got maxspeed springs, they ride kinda rough, but they are really hard springs that performed well at corners. drops are pretty low. I got my springs as shipment notices indicated. So, I'm sorry to hear about your case here.

greenmax95se

iTrader: (4)

sounds liek he sells all that generic stuff on ebay. but its liek a little ebay store.

lovemycarwell

Sorry about your situation.

Actually I got my Brake and Wheel from maxspeedperfermance yesterday

11.05/09

there is no problem there.

But i still feel sorry about your situation

chrome91

iTrader: (1)

almost 4 years later so im sure the dude got his money, but i just checked the website for lulz and if i click on any section, it loads for a second and you can see stuff then it says "access denied, error 78"