has anyone ever bought anything from them( from website)?

I ordered a Stillen front Lip on 02/08/06( Febuary 8th) and recieved an email stating my order has been processed and will be shipped out on the 02/17/06 ( Febuary 17th)... however, I checked my Credit Card statement and was charged the full price for the item on 02/08/06( Febuary 8th)...

Now my question is, If the company charged me and collected the money, why are they waiting 9 days before shipping it out? it will take a total of 14+ days when they advertise 2-4 ???

anyone have any feedback?

Thanks

 

They are a great company. Chances are your parts are comming right from the manufacturer thats why it is taking 9 days to ship.

 

to the mod who moved my thread to the proper section for me!

 

that I would understand, me it's the other part where I don't understand why it would take them 9 days to send the order to manufacturer who then and only then sends it out addressed to me? don't they have internet?

 

like everyone else, ill vouch for SCO. i ordered more than half the parts for my car from them, and the ONLY thing that was ever slow was the hood, which was coming right from VIS. I cant remember why it was going to slow, but i know it was vis because this was the only time things were moving so slow...but SCO even called VIS repeatedly to find out what was goin on. its probably just like a lot manu. out there...slow and unresponsive a lot of times

 

I have had good experiences with them.
They offer org members a 5% discount.

 

They have to wait for the manufacturer to respond... if they are slow it slows down SCO response to you.

From my experience, SCO is really quick on their end of the deal and the manufacturers tend to slow it all down.

 

yeah ive ordered from these guys before ... Y2K2Steve is a sponsor .. he got me my Tein Basics pretty fast 4 a gret price ... good company .. cant go wrong

 

http://forums.maxima.org/showthread.php?t=447236

 

dang , should've mentionned I was an .org member.. oh well, next purchase from them, I will mention it

 

when u shop from SCO, ur safe !

 

I've made purchases from SCO and always had a good experience even when items were on back order and there was a delay. Good selection, good prices, good service.

 

I dealt with steve from there, I had ordered SS brake lines. He thought they had them but after 2 days he sent me an e-mail saying they were out of them and would not be getting them in for a few months. SO then he ordered them from stillen and shipped me those. They came in the stillen packaging and everything about 4 days later! All my experiences with them have been good.

 

Thanks for the compliments guys! Digitized if you want to give me a shout anytime at 888-766-0022 Ext. 173 I'll find out what the holdup is on your order.

Thanks,
Steve

 

Thank you Steve for straightening out the situation and keeping me informed on the status of the whereabouts of my lip

 

I've ordered a few items from SCO as well. Steve Gonzalez is always helpful and I receive my shipments fast. I highly recommend them.

 

UPDATE***

Lip recieved: 97-99 Stillen Lip

Lip Ordered: 95-96 Stillen Lip



Houston, we have a problem...

 

dont you just love that when you order something,then you have to wait for it and then it comes and its the wrong item lol.....

 

That might be a Stillen slip up, not SCO. Stillen ships out not SCO, so either SCO sent the wrong PO or Stillen grabbed the wrong box... either way it will be fixed.

 

yeah, that's what I figured..

 

Glad you got the correct lip. Don't forget it does have a lifetime warranty on it!

 

I thought your ext. was 183.

 

I ordered the stillen valence and maxx lip from Steve. It came on time but was missing the install hardware. I called him up and he sent them a few days later. Excellent Customer Service over there.

 

It was, but when I moved from sales to product management I took a new extension. I can still be reached though to place orders and answer questions. Thanks also for the feedback!

Steve

 

Just ordered my Stillen Aero lip today.

Steve made it easy as usual and I got it for a great price (gotta love the org. discount).

I will update when I get it in.

 

Lip is on the way!

 

wo0ho0 the wrong lip that was sent was recieved by you guys safely.. wo0ho0!

 

Just ordered from SCO got my lights pretty quick! Now I'm just waiting for my fstb to arrive. So far so good, thanks Steve.

 

Parts are in. Fstb was a little delayed but nothing bad thanks very much to Steve and SCO for great service!

 

Got the Lip in on Friday... Since I live 320+ miles away I will not set eyes on it till this weekend but the box arrived unharmed I guess.

Thanks SCO.

 

on great service from Steve. Although, I haven't ordered anything lately I did deal with SouthWest Autoworks (that's what the company was called) in the past

 

Steve...yep, great guys to deal with. I'm planning my suspension revamped through sportcompactonly.com!

Thanks for your quick replys to all my questions that I've had Steve!!!

 

No prob Mike, hope all is well! Thanks guys!