Originally Posted by NYPD-Arnold

It needs to be stated that the first person to damage the transmission was Harris himself. He put the transmission in the trunk of his car and drove it back home for a couple hundred

miles and what happened? A shift linkage ended up getting bent. But, despite that...guessed who fixed the transmission without any qualms or issues? Jeff. And not only that, but he fixed

it...for free. Harris claims he called the shop numerous times, but not once did he leave a message for Jeff to listen to. And Jeff emphasized it greatly, NOT ONCE.

Jeff authorized Tilley and [b]only[/b Tilley] to drop the pan and only once -- no more. He never authorized for anyone else to do it. Harris is also making up stories about customers and issues with customers that Jeff never had.

Jeff never had a customer named John with a 3.5L swap and a car that sat there for 4 months. The only person he could think of was a kid named Tino (I think was the name) and he said that that guy had no qualms with him and was very happy. So that's not it.

Because you brought up Sum1Punjabi -- we looked up his record and noted that he never returned back to Jeff for complications with his VB install after it was done in 2004. He did, however, return 8 months later in April of 2005 but for a completely different issue. If Punjabi had an issue with Jeff he should've visited him instantly. It's entirely possible that the guys who took apart his transmission probably never took apart his valve body to rebuild it and clean it out. Then when the MT VB was removed, the problem went away. But Jeff had no idea that there was a problem with Punjabi in the first place, otherwise he'd have rectified the situation.

CMax's engine wasn't rebuilt by MT -- another shop (in Queens, I believe) did that. In fact, when CMax began having issues with his new motor, it was Jeff who informed CMax that the motor he had installed was a junked motor. And Jeff helped CMax out. Once again, Jeff is the good guy here.

Doug's issues were never about his valve body and Jeff ALWAYS attempted to fix the issue and not once charged Doug for anything, aside from the install and purchase of the VB. The VB was NOT at fault, rather there was a faulty wire tapped into Doug's TCM. Issue fixed at no expense to Doug. Jeff's once again the good guy.

TJ's issues didn't have much to do with Jeff either. TJ brought Jeff an incomplete and used supercharger kit, and Jeff custom fabricated TJ the parts that were missing. After the install, Jeff had NO idea that TJ had a minor quip with the SC. Had TJ informed Jeff, he'd have gladly taken a look at it (just like Jeff was taking a look at Max_speed97's SC yesterday). If TJ had transmission work done by Jeff and is having an issue with it now, he needs to go and take it back to Jeff and tell him the issue and not skirt it and talk about it on the forum. Don't make Jeff sound like he won't fix a problem when it's reported to him.

Harris claims he never wants to deal with MT again...yet he runs back to them demanding they fix his torque converter...after he voided the warranty of the transmission? If he doesn't want to deal with MT anymore, why come back to fix the TC? Seems a little arbitrary to me. Especially since now that we know the transmission got a little banged up when it was in Harris' trunk for a few hundred miles.

Now the whole issue with Harris replicating the problem in front of Dan is a sore spot. The first time Harris showed up, he test drove the car with Jeff and neither of them felt an issue -- to
which Harris said it only happened on occassion. Harris later came back another day when Jeff was out sick and Dan was working on 4 cars all by himself. Harris tried to demonstrate the issue again, but to no avail. So Dan claims Harris left and then came back again after 30 minutes and began to tell him to take a look at the car again -- but with 3 cars in the bay and one outside, Dan claims Harris had began to get a little too talkative when Dan was trying to get work done. Dan told Harris that if he wanted to get the car looked at again, he'd have to leave it overnight. For the record...I know two other ORG members who test drove Harris' car twice and also felt no quirks with his transmission.

Harris claims that because Jeff authorized Tilley to drop the pan, he was under the "impression" it'd be ok to change the VB. No. Removing a part and then putting it back in, is completely different than replacing a part altogether.

Why is that when Harris needed something prior, Jeff would pick up the phone, he would talk to Harris, etc etc. Why would Jeff ignore Harris when Jeff had a brand new valve body waiting for Harris for nearly 3 months? A valve body that Jeff paid for out of his own pocket. Where is that logic in that, folks? Harris spoke to Jeff, and told Jeff that once his car was out of the body shop that he'd come to pick up the new VB. And he never did.

Harris also has a little qualm with another Org member whose name I will not mention. But let's just say that there was a good deal of constant nagging and harrassing as Harris tried to press this member for info about MT -- to the point where the member got very agitated, because despite complications he couldn't say anything terrible about MT.

Jeff has a database of 1250 customers -- 700 of those are us enthusiasts from car forums. Out of 700, Jeff says that he's only had problems with about 5 -- two of which being Harris and Zack. Now, however it may seem on these forums, a lot of these people who complain about Jeff never complain to him personally and they end up bashing him instead of trying to settle it with him. Harris...you voided the warranty of your transmission, which is why Jeff wouldn't work with you anymore. On top of that, it seems like you're fabricating stories about Jeff's shop that never happened. That's the simple matter of things.

Originally Posted by NYPD-Arnold

Why is that when Harris needed something prior, Jeff would pick up the phone, he would talk to Harris, etc etc. Why would Jeff ignore Harris when Jeff had a brand new valve body waiting for Harris for nearly 3 months? A valve body that Jeff paid for out of his own pocket. Where is that logic in that, folks? Harris spoke to Jeff, and told Jeff that once his car was out of the body shop that he'd come to pick up the new VB. And he never did.

Originally Posted by NYPD-Arnold

Because you brought up Sum1Punjabi -- we looked up his record and noted that he never returned back to Jeff for complications with his VB install after it was done in 2004. He did, however, return 8 months later in April of 2005 but for a completely different issue. If Punjabi had an issue with Jeff he should've visited him instantly. It's entirely possible that the guys who took apart his transmission probably never took apart his valve body to rebuild it and clean it out. Then when the MT VB was removed, the problem went away. But Jeff had no idea that there was a problem with Punjabi in the first place, otherwise he'd have rectified the situation.