I hate Custom Enterprise
#1
I hate Custom Enterprise
I ordered a Fidanza flywheel for my 91 max VG 15 days ago. I have called emailed and nothing they didn't even email me that the order was confirmed or anything like that what should I do. Car sitting with tranny out new clutch waiting to go in rebuilt tranny NO FLYWHEEL!
#2
Well I just ordered clear lights from them on Thursday 2 day shipping Air. No confirmation emails or anything also. Today I emailed the owner and nick and jose, To ask the status of my order and if they are in stock. If the diamond clears are not in stock or if I get no answer by next tuesday I will just tell them to cancel the order and buy else where. Will keep you updated.
#4
SH*T it took them 7 months to get my FSB, i got it with the wrong mounting brackets, they sent out more brackets 3 times, all didnt fit my car... kept telling me it was a mfg supply problem... i'll NEVER do business with them again.. there cust serv is the freakin pits
#5
Yeh I'm pretty new to the org, was on it when I had my first Max in 2002 but than took a break as I moved on until other cars and now back to a 96 max.
I'm really expecting a response by Tuesday so I'll give them the benefit of the doubt but if not than I'm buying elsewhere.
I'm really expecting a response by Tuesday so I'll give them the benefit of the doubt but if not than I'm buying elsewhere.
#7
omg i'm having the same problem with CE!!!! i bought $135 worth of PIAA wipers and bulbs (polar g and PIAA) and not only did I get half of the bulbs i order ($50 worth) but i ordered M26 bulbs and got M9s instead and they charged me the same thing for shipping AND they won't return my calls or even pick up the phone when i call!!!! all i get is that sad message stating there business hours!!!! Even though i always call during their "business hours"!!! Its been 2 weeks since the problem happened and i already call my credit card company and stopped payment....and get this i can't even return the bulbs they did send me b/c they have a no return policy on bulbs!!! their customer service is horrible and i use to be such a supporter with my 98 max. now that i have a 2002 max i'm going to do things correctly and stay away from CE!!! i suggest everyone else do the same unless they want to deal with the frustration.
#9
no reply today from the three workers I emailed. At the very least I expect an email confirmation of my order from an online company, I ordered from seven stores over the past four days and I received a confirmation from each of them. Order is getting cancelled through my Credit Card Company. The website is still down.
#12
I ordered some stuff from CustomMaxima before Christmas. (clear side markers, chrome door sills, auto shift ****, polarg m4 bulbs, brake and accelerator pedals)
Right after Christmas I got one package with some of the parts, but not everything. Luckily they only charged me for the parts that were shipped. Now I just need to know if they are going to ship the rest of the stuff or if I need to get it from somewhere else. I really wanna get my chrome door sills soon.
They shipped me the brake pedal, but not the accelerator!
Of course the website is still down. I called the 800 number but it kept ringing.
Oh well....
Right after Christmas I got one package with some of the parts, but not everything. Luckily they only charged me for the parts that were shipped. Now I just need to know if they are going to ship the rest of the stuff or if I need to get it from somewhere else. I really wanna get my chrome door sills soon.
They shipped me the brake pedal, but not the accelerator!
Of course the website is still down. I called the 800 number but it kept ringing.
Oh well....
#13
I lost money to CM too. After giving them tons of time to deliver (never happened) and then tons of time (2 months) to refund my money (about $50), communicating politely with them via phone and email.....was promised goods would come in (didn't), then told I would be refunded within a few weeks (never was). Last 2 emails have had no response, even though i was super-polite and understanding with them.
Most companies don't charge you until the product gets in-stock and/or shipped to you. They charged me the day after order and then I call a month later and they say it's backordered.
Oh well....written off and not worried about it. Lesson learned: Don't deal with CM ever again, whether they still exist or not. Fukem.
Most companies don't charge you until the product gets in-stock and/or shipped to you. They charged me the day after order and then I call a month later and they say it's backordered.
Oh well....written off and not worried about it. Lesson learned: Don't deal with CM ever again, whether they still exist or not. Fukem.
#14
There are other deadbeats out there as well who make money and run.
http://forums.nicoclub.com/zerothread/172595
http://forums.nicoclub.com/zerothread/172595
#15
Custom Enterprise
Sorry to tell everyone that custom enterprise is closed and is filing for bankruptcy. Greg is the owner i have the bankruptcy lawers name and phone # i'll post it tomorrow along with all of greg's contact #'s so everyone can tell him what a piece of sh*t he is he fudged me out of $999 so the likelyhood of anyone getting there money back is not so good.
pissed off hear in wisconsin oh yeah and i have the dude's address if anyone lives near conneticut and wants to pay the mf'r a visit! will post tomorrow!
Admin Edit: please leave Greg's last name out of threads for protection of his family.. they are not involved in any of these transanctions
pissed off hear in wisconsin oh yeah and i have the dude's address if anyone lives near conneticut and wants to pay the mf'r a visit! will post tomorrow!
Admin Edit: please leave Greg's last name out of threads for protection of his family.. they are not involved in any of these transanctions
#16
wow... i bought a FSTB from them and everything went ok.. i didnt feel secure using a credit card though cause it didn't have that little lock at the bottom of the order screen.. i called to express my concern about that and they said that they're secure and not to worry about it... bullsh*t.. i used a money order.. but yeah that sucks.. redlinemax.com seems to be out of order too.. does anybody know where else i can get clear side markers and a cattman y-pipe for a 2001 max?
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