Stillen... never again

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Nov 20, 2007 | 04:10 AM

#41

NameGoesHere

Guest

Posts: n/a

Screw Stillen.

+1 customer lost for life.

Nov 21, 2007 | 04:24 AM

#42

JSMax

Thread Starter

Sold

iTrader: (13)

Joined: Jan 2002

Posts: 3,005

From: Edmonton AB Canada

Quote:

Originally Posted by 96i30azn

^ See they can treat u guys like crap b/c you'll take their ****

true, some do. I got what I wanted. I don't take crap.

Nov 21, 2007 | 07:33 AM

#43

IlyaK

The Golden One

iTrader: (47)

Joined: Apr 2005

Posts: 2,815

From: Albany, NY

Quote:

Originally Posted by WhiteA32

Wow I work retail. And I know one thing.

If a customer walks in and the price on a TV is wrong, and cheaper. They get that price. Otherwise is false advertising. As long as the sticker says that model number and everything matches up the store has no choice.

On top of that to the OP: I saw those prices aswell. I was ready to buy the sides and rears. But I had to wait for the money to flow in.

Yup...I worked retail for 2 years. Customer is always right if they have proof.

I'm leaving the Maxima world for the Acura TL world next summer (and therefore I'm done modding)...thank God I never spent any money on Stillen's parts.

Nov 22, 2007 | 09:48 AM

#44

96i30azn

Senior Member

Joined: Apr 2005

Posts: 1,184

From: 92626

Quote:

Originally Posted by JSMax

true, some do. I got what I wanted. I don't take crap.

Sure sounded like you were willing to take some crap for their new product

Quote:

Originally Posted by JSMax

Stillen was unwilling to budge on their pricing (by honoring the original pricing) and I want the new product so I went ahead and had given the sales rep authorization to charge my credit card.

So Today...
Hey guy, why haven't I rec'd a tracking number for this product yet?
"Well, Jasen, ummmmm it seems that your order is on suspension."
What does that mean?
"Stillen will not finalize the order until and investigation takes place."
What kind of investigation I ask...
"I'm not sure" says the rep.
How long will this take?
Again, not sure.
There was more, but it's not really relevant at this point.
Fine then.... until Wednesday I will give them then I'm going to cancel, re-order online and see how that works out. If not, I'll use my wifes credit card..

Dec 13, 2007 | 05:29 AM

#45

KRRZ350

Supporting Maxima.org Member

iTrader: (29)

Joined: Oct 2005

Posts: 4,572

From: Middleboro/Carver, Ma

Stillen? Going through an overdue price increase

"You can choose to paid for the shipping $48.81 or you can take an advantage of our offer price increase+9.95 for insurance/handling $37.48. Please let me know what to do"

You went for the $48.81 price right?

Dec 26, 2007 | 06:59 PM

#46

WhoDatBuuL

Supporting Maxima.org Member

iTrader: (13)

Joined: Sep 2007

Posts: 1,019

From: Phila.

Yoooo !!!!! thas real F@ck up ill be real **** too , and i think the stillen rep name is Andrew there normally only one REP that answers the phone and it would be him i was gona get the classic kit for my 5th gen this week now f#ck those cats my boy WOO cop like 4 full bodykits among awhole lot of things i hope things work out for you bro

Dec 26, 2007 | 07:46 PM

#47

BLACKonBLACK98

Former Vendor

iTrader: (42)

Joined: Nov 2002

Posts: 5,414

From: Houston, TX

it stories like this that made me decide to not deal with stillen. i'm glad it worked out for you though.

Dec 28, 2007 | 09:29 PM

#48

dutch078

keep it metal

iTrader: (29)

Joined: Feb 2006

Posts: 636

From: Framingham, MA

what a bunch of d'bags - i work as a retail/sales manager and i would never treat a customer like that - that's a horrible way to build brand loyalty, not to mention that people who get screwed by vendors can reach a lot of other potential buyers on forums like this.