great customer service

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Nov 12, 2001 | 01:26 PM

mzmtg

Thread Starter

Minister of Silly Walks

iTrader: (11)

Joined: Oct 2000

Posts: 13,772

great customer service

As many of you may have read, I installed a Wheelskins leather steering wheel cover last week. (Sorry, didnt end up having time to take pics.) Anyway, while I was stitching it on, two of the holes pulled through.

The place I ordered it from, Autobarn.com, seemed to have a rather complex return procedure. So, I called Wheelskins up directly. I explained what happened and, no questions asked, they are sending me another. All they wanted to know was my address, and they apologized for the inconvenience..

That's customer service.

STILLEN ARE YOU LISTENING?

Nov 12, 2001 | 01:32 PM

Sprint

Administrator

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Posts: 26,943

in before the move to the dealer and experiences forum

Nov 12, 2001 | 02:18 PM

nismo2020

Needs non-Maxima Friends

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Joined: Dec 2000

Posts: 3,764

Quote:

Originally posted by SprintMax
in before the move to the dealer and experiences forum

Dec 27, 2001 | 01:38 PM

SuDZ

Senior Member

Joined: Jul 2001

Posts: 7,530

Re: great customer service

Quote:

Originally posted by mzmtg
As many of you may have read, I installed a Wheelskins leather steering wheel cover last week. (Sorry, didnt end up having time to take pics.) Anyway, while I was stitching it on, two of the holes pulled through.

The place I ordered it from, Autobarn.com, seemed to have a rather complex return procedure. So, I called Wheelskins up directly. I explained what happened and, no questions asked, they are sending me another. All they wanted to know was my address, and they apologized for the inconvenience..

That's customer service.

STILLEN ARE YOU LISTENING?

Did they send one back out to you quick?

SuDZ