Bad experiences with Star Nissan
03-26-2009, 01:10 PM
#1
Member
Thread Starter
Join Date: Jan 2009
Posts: 76
Bad experiences with Star Nissan
Has anyone else had a negative experience with Star Nissan in Queens?
I don't know about the dealership/sales department, but their service department is terrible. The first time you bring your car in for something small, like an oil change, they try to sell you stuff and say "you need a transmission flush, spark plugs, coolant change, etc." even if those have been recently done.
Seriously - do they even check your car before trying to sell you unnecessary services? I had the common ignition coil problem, immediately they said "all 6 coils had to be replaced." Also, when going in for a muffler replacement, they insisted that all the pipes from the catalytic converter back had to be changed, even though they were not rusted.
Finally, the job they did on the muffler was horrible (kept rattling and sounded like it was loose). They said they could not figure out the problem. Huh?
I will never go back to them again.
I don't know about the dealership/sales department, but their service department is terrible. The first time you bring your car in for something small, like an oil change, they try to sell you stuff and say "you need a transmission flush, spark plugs, coolant change, etc." even if those have been recently done.
Seriously - do they even check your car before trying to sell you unnecessary services? I had the common ignition coil problem, immediately they said "all 6 coils had to be replaced." Also, when going in for a muffler replacement, they insisted that all the pipes from the catalytic converter back had to be changed, even though they were not rusted.
Finally, the job they did on the muffler was horrible (kept rattling and sounded like it was loose). They said they could not figure out the problem. Huh?
I will never go back to them again.
04-04-2009, 06:11 PM
#2
Junior Member
Join Date: Jul 2008
Location: QNZ, NY
Posts: 17
I got that same vibe from most dealerships in the past, including Star Nissan, which is why I try and avoid bringing my car there for service. Its much better to get a mechanic you are familiar with and trust then to get raped at the dealer. You will save money and have peace of mind.
04-08-2009, 02:02 PM
#3
Member
Thread Starter
Join Date: Jan 2009
Posts: 76
05-21-2009, 06:18 AM
#4
Member
Join Date: Nov 2008
Location: Long Island
Posts: 45
Has anyone else had a negative experience with Star Nissan in Queens?
I don't know about the dealership/sales department, but their service department is terrible. The first time you bring your car in for something small, like an oil change, they try to sell you stuff and say "you need a transmission flush, spark plugs, coolant change, etc." even if those have been recently done.
Seriously - do they even check your car before trying to sell you unnecessary services? I had the common ignition coil problem, immediately they said "all 6 coils had to be replaced." Also, when going in for a muffler replacement, they insisted that all the pipes from the catalytic converter back had to be changed, even though they were not rusted.
Finally, the job they did on the muffler was horrible (kept rattling and sounded like it was loose). They said they could not figure out the problem. Huh?
I will never go back to them again.
I don't know about the dealership/sales department, but their service department is terrible. The first time you bring your car in for something small, like an oil change, they try to sell you stuff and say "you need a transmission flush, spark plugs, coolant change, etc." even if those have been recently done.
Seriously - do they even check your car before trying to sell you unnecessary services? I had the common ignition coil problem, immediately they said "all 6 coils had to be replaced." Also, when going in for a muffler replacement, they insisted that all the pipes from the catalytic converter back had to be changed, even though they were not rusted.
Finally, the job they did on the muffler was horrible (kept rattling and sounded like it was loose). They said they could not figure out the problem. Huh?
I will never go back to them again.
02-23-2010, 05:55 PM
#7
i had a bad experience at koeppel nissan on northern blvd it took them a month to get my transmission right and then my hood was damaged during the installation ...im currently looking for a ASE certified shop in queens nyc to do my suspension overhaul.any ideas?
03-02-2010, 12:33 PM
#9
Supporting Maxima.org Member
iTrader: (7)
Join Date: Oct 2003
Location: Fresh Meadows, NY
Posts: 634
Well thats at best they have ****ty customer service for parts dept regardless, this is why I do my own work, but if you guys need a good mechanic I know one guy he's good, cheap and reliable. Thats the only guy who I let touch my cars
Thread
Thread Starter
Forum
Replies
Last Post
bk2k3max
7th Generation Maxima (2009-2015)
7
09-17-2015 09:39 PM
guitarman
8th Generation Maxima (2016-)
8
08-28-2015 02:47 PM
FlaMark
5th Generation Maxima (2000-2003)
25
08-28-2015 10:15 AM
NissLover
8th Generation Maxima (2016-)
1
08-22-2015 10:26 AM