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WSP Product better then there service?

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Old Feb 20, 2002 | 07:20 AM
  #1  
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WSP Product better then there service?

I have been trying to reach WSP for 2 weeks. I leave E-mail and phones calls. NObody gets back to me. If I actually get to speak with someone how long does it take before they usualy ship there product? I want to did this install on my vaction, but I don't hear from them soon I am going to have to order a Y-pipe from some else.


Shawn
Old Feb 20, 2002 | 07:44 AM
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I get an e-mail back from Dallas within couple days. Did you leave a message that you are going to place an order?
Old Feb 20, 2002 | 07:53 AM
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YES

I actually spoke with a live person she said she would get back to me by the end of the day 3 days ago. I also left multiple voicemails and 1 e-mail. All saying I would like to buy a stainless steel Y-pipe for a 97 maxima SE.
Old Feb 20, 2002 | 08:00 AM
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They have been real busy keeping up with the demand. Also they have been dynoing a lot of cars recently, so I'm sure you will get your product quick as possible. I got my y pipe yesterday from them and I ordered it two weeks ago. They are good people, just real busy sometimes.
Old Feb 20, 2002 | 12:38 PM
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They are extremelly busy right now. Dallas has had problems with the people that send him the lined flex sections. They promise to get him the sections in a few days and dont send them for a few weeks which leaves him in a bind. He is trying to catch up, I talked to him yesterday and he said he has over 200 e-mails and about the same in messages on the answering machine. He is trying to catch up, give him time. Take Care
Old Feb 20, 2002 | 12:44 PM
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Dont give up or warpspeed. They have great service normally and whenever I have dealt with them it has gone over great.

SuDZ
Old Feb 20, 2002 | 01:01 PM
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They're good ppl, I talked to Dallas yesterday, so keep calling, it's toll free. Keeping up w/ demand is a very hard thing to do. Give them another call.
Old Feb 20, 2002 | 03:53 PM
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Originally posted by NmexMAX
They're good ppl, I talked to Dallas yesterday, so keep calling, it's toll free. Keeping up w/ demand is a very hard thing to do. Give them another call.
Especially since lately it seems that everyone is going to them more and more. It means more time may be spent in the shop rather than next to the phone. Glad to see that they are doing so well though.

SuDZ
Old Feb 20, 2002 | 08:25 PM
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I called and placed an order on Monday for a y-pipe and a cat. The lady said that they were making the pipes and would get them out ASAP. I did a little searching and found a post by Dan from Warpspeed.

WSP Working on Getting our stuff out.

I guess all we can do is call and place our order and just wait for the best. They have helped so many people on the board already, I am sure they won't do us wrong either.
Old Feb 21, 2002 | 05:08 AM
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WSP

Originally posted by FFxMax
I called and placed an order on Monday for a y-pipe and a cat. The lady said that they were making the pipes and would get them out ASAP. I did a little searching and found a post by Dan from Warpspeed.

WSP Working on Getting our stuff out.

I guess all we can do is call and place our order and just wait for the best. They have helped so many people on the board already, I am sure they won't do us wrong either.
Dallas contacted me last night. I ordered my y-pipe and since he is so hard to get a hold of I order my CAi at the same time..

Very nice guy to work with.
Old Feb 21, 2002 | 05:46 AM
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This post doesn't belong in this forum. It belongs in the Dealership/Shop Experiences Forum.
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