Welp after six weeks in the body shop, I picked the car back up today. It looks excellent, just two spots that we noticed in the sunlight, they are going to fix those at my convenience.

For those who need some history, see: http://forums.maxima.org/showthread.php?threadid=89805

Also, if anyone tells you insurance companies suck, listen to my story. I went to pick the car up a couple weeks ago, it was "ready," and I got there and it was just NOT ACCEPTABLE... mediocre finish quality on two of the panels, drips, door messed up, etc. they were very cool about it and gave me a loaner and said they'd make it perfect, etc...

But, I called my insurance company immediately after, and within two hours they had an adjuster out there looking the car over, apparently telling the body shop manager a few things, including discovering things that were not perfect that neither I nor the service shop had noticed.

The insurance company (State Farm) then called me and told me this: if I am not totally satisfied with how it looks when I pick it up, and the shop doesn't make it right, I, at my option, can take it to another body shop of my choice (for a full year) and have the work done to my satisfaction and State Farm will pay, then "recover" the money from the other shop. They also required new, genuine Infiniti parts. They were really looking out for me and that's nice.

The dealer's service manager was also very cool, kept his eye on it, and said that next time I bring it in for scheduled maintenance, the maintenance is no charge, and also they will fix those two spots (and anything else I notice) while they have the car.

So basically it looks like all of this is having a happy ending.



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Anthony,

I'm glad to hear all worked out. Hopefully both you and the I30 will stay safe for years to come.

 

i have never heard of such service from a)a body shop and b)an insurance company

I'm thinking i might switch insurance companies

My friend's brother had $10,000 worth of audio/video equipment ripped off his truck and state farm picked up the tab...

 

good to hear it finally worked out... and yes some insurance compaines are very good.. I am glad to know that yours is one of them

 

not necessary the company that's giving the good service...it's the person in that position that can make ur day or screw ur day...obviously mainei30 had a good person in a good position...

 

plus as I just edited into the post, they required NEW, genuine, Infiniti parts.

I have had 7 policies with State Farm for about 6 years now, and I can't say enough positive about them. I know, I know, people hate insurance companies, but these guys have really come through for me on this and a couple other things over the years. Plus, while the car was in the shop, I just got my policy renewal for the car -- my premiums went DOWN $200 per year. I'm now paying about $650 a year. (for full comp/coll/liab/medical/rental/lost wages coverage)

The reason for this is that my wife (per my agent's recommendation after my speeding tickets) is the rated driver on the I30 policy, with me as authorized driver, so HER rating counts on the car, not mine. It's vice-versa on the truck (95 pathfinder,) and the premium on the truck went up about $350 a year due to my two speeding tickets last year, and I'm still not sure what it will go up due to last month's accident. So I now pay about $850 a year on the truck (with the new rating.)

When you consider everything, I'm getting a great deal.



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I consistently get great service from them, I think a company deserves the credit for what their people do - because the corporate culture obviously encourages this... and all a company is is a bunch of people.

I just, usually, deal with my agent. Although I did talk to claims a couple times, they were great.

 

all right! congratulations!!

 

glad you're back Maine...when are you gonna post pics of the all "new" I30??? Hopefully it looks as good if not better, than it did before!!!

 

Congrats!

Too bad my car can't be fixed ... well ... it could, but it wouldn't be worth it.

 

I will post pix soon. It looks better than it did ... I have an entirely new front end (hood/bumper/etc)!!! No more paint chips, etc. so I might put an XPEL thing on it to protect is.

new windshield, too.. although the lights on the passenger side look reeeeeeeeeallly shiny and new, and the drivers side ones don't quite glisten as much.. but it looks puuuurty



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time to shoot out a few bambino and really lower the rates...well at least your income tax.

 

and it will look as new as the other..

btw, I think that varies from state to state. While all are required to give you new parts, most companies in most states have given notice that they can use aftermarket parts. In most cases, due to fit, finish and liablity, it's easier to use the OEM parts.

 

Welcome back

 

Hey Ant bring that BABY down to Boston for another mini MA meet! Unless other MA members want to meet up for some dinner.

 

take it you'll be back at the next meet again... Bentley again??

 

So...............you ready to do it all over again?

 

Is that a Vulcan 20mm or a GAU 8/A?

 

In dallas, my agent is like that, VERY customer service oriented. When I was rear ended, he told me the same thing, have it fixed to perfectionm, we will pay

 

Yeah State Farm is really great, they have served me really well in the past few years. happy to hear the I30 is back up and running. You should come to the maine-street meet on friday!

 

That is reason enough to get married.

 

Glad you got it all fixed up Anthony! I've heard good things all over about Farmers. I think it's time to switch insurance.

 

mmm i'm always up for dinner

 

i just said to my neighbor -- i'd do exactly the same thing -- 'cept i'd be a bit more careful on the corner there..

and nickie: maine-street meet is in BANGOR? Dude!! that's like over two hours man

 

Maybe we can get the MA crew together for dinner if they are up to it? I'm down.

We can check out the MP3 player and your fixed up I30 again.

 

sure, i'd be up for it, i'm ashamed a couple things are messed up, like the strobes don't work (prolly removing them) and my stupid winter wheels are on (complete with the NISSAN centercaps lol) .. but other than that... hehe

 

Where to get Safecut? Is it better than Plexus? I doubt anything will make those lenses look new. They have 40k miles of road rash on em