Sin

I e-mailed them a couple days ago, and have yet to hear any reply. I'm just wondering if I should stop waiting and call them, or just wait patiently because they are usually quicker than this.

SuDZ

I e-mailed them about 10 times almost a year ago and never got anything. Could be a while.

SuDZ

Jime

iTrader: (10)

Call them, email is not their highest priority. They do answer the phone though and you don't get an answering machine.

costcowholesale

iTrader: (12)

I emailed them 3 weeks ago, still no replies. Called jeff a week ago & he answered my questions.

ORBRIT

Which address are you using?

I emailed them my order on Friday, Got a reply Monday asking for my credit card cetails by phone - I called them and my Y Pipe shipped yesterday.
I used the mufflers@motorvate.ca email address

SuDZ

Phone with them is usually fastest and easiest for them.

SuDZ

DTR Maxima

the mufflers email is generally for ordering use only. i would advise you to call budget, they usually answer phones, but email can take days at a time, their not the best with that, but their customer service in general is rather good

mrmaxima97

iTrader: (1)

When I ordered my Y-pipe, I never received a confirmation e-mail. I had to call to confirm the sending of my piece. I have found that if you need information, place a call. They can avoid an e-mail but would have problems not answering the phone.

Just my 2 cents.

Axra

I e-mailed them and never got a response. I then learned that the address was incorrect. After that, the response time on the e-mail was excellent. 6 days later I received my pipe in great condition. My only minor complaint was that I had to ask for the tracking number. Other than that...good service.

BlackCat

iTrader: (6)

I liked the fact that the Y-pipe price included shipping.

IncandescentSE

iTrader: (2)

I'm kind of suprised to hear you say it took that long. When I was ordering my Y-Pipe, I exchanged about 3 emails in one day with Jody. I ordered the Y-Pipe that same day.

Axra

I dealt with Jody as well. Same day response.

Jime

iTrader: (10)

Just don't get her ticked off at you. She has a Vette that will kick our butts. Its either in the 11's or 10's last I heard.

shabadu84

Slightly OT, but does anyone know if they take money orders? I haven't gotten a reply back yet, either, and I really want to order their y-pipe despite my lack of a credit card.

IncandescentSE

iTrader: (2)

I'm sure they do. They were great with me when I ordered my Y-Pipe from them. They have great customer service. Just throw Jody an e-mail, I'm sure she'll respond.

SuDZ

I wonder if e-mails convert okay back and forth between countries. This might not allow them to do so. Just a thought.

SuDZ

iregula

call them! u get to hear them say eh?

Jime

iTrader: (10)

The only difference between Canadian's and American's is that we say eh and you say huh.

ORBRIT

no.. the internet and e-mail only works in America..