Sh*tty Stock Head Unit (Rant)
08-13-2002, 04:32 PM
#1
Supporting Maxima.org Member
Thread Starter
Join Date: Feb 2002
Posts: 397
Sh*tty Stock Head Unit (Rant)
Well, my CD player died on me about 3 1/2 weeks ago on a Friday. I ejected one CD and went to put another one in and it wouldnt take it. I went to Nissan the following Monday after it died to see about the replacement. The guy was pretty cool about ordering me a new one and it has been a hassle ever since. I have called them twice so far. The 1st time they said it would be in at the end of the week. That was last Monday. I called back on Friday and after being on hold for 20 minutes they finally said they had to call me back. After waiting 2 hours I got a call from the dealer telling me that it still wasn't in yet and they had no ETA!!! I am really gettting mad. How long does it take for them to get a head unit? They should have spares somewhere!!! On a side not, I have 2 seperate cracks in my sunroof visor that I asked them about. The visor was on the car when I bought it so as far as I am concerned it should be covered under bumper to bumper. They told me the best they could do is take a look at it. I have never had a problem with this dealer yet but I am about to call Nissan to see if I can get this escalated. Any suggestions?
I know this is a rant but I just had to relieve my anger!!!
I know this is a rant but I just had to relieve my anger!!!
08-13-2002, 05:17 PM
#3
It's chrome alright...
Join Date: Dec 2001
Posts: 4,009
take it off, leave it on, whichever you prefer (it doesn't look better with it off, it looks different) BUT it is covered under the warranty and they SHOULD replace it for free.
Originally posted by 2001SE
take the sunroof visor off....believe me that it'll look a LOT better
take the sunroof visor off....believe me that it'll look a LOT better
08-13-2002, 05:46 PM
#5
Young man You have 2 issues.
1) CD player not working
2) sunroof Visor cracked
1) Call Your dealer tomorrow, Tell the guy, I need a Time Frame on the CD Player. If its an odd thing like "Try At the End of the week" Call Nissan Consumer Affairs, Open a ticket with them letting them know about the issue that the dealer is pushing you around. They will look into it and resolve your issue.
2) As for the Sunroof situation. If the dealer put it on and its broken, tell them to replace it. Stuff like that should be under warrenty since they put it on the car.
1) CD player not working
2) sunroof Visor cracked
1) Call Your dealer tomorrow, Tell the guy, I need a Time Frame on the CD Player. If its an odd thing like "Try At the End of the week" Call Nissan Consumer Affairs, Open a ticket with them letting them know about the issue that the dealer is pushing you around. They will look into it and resolve your issue.
2) As for the Sunroof situation. If the dealer put it on and its broken, tell them to replace it. Stuff like that should be under warrenty since they put it on the car.
08-14-2002, 09:29 AM
#6
That problem with the OEM headunit seems to be well-documented among most maxima owners as well as the dealerships themselves.
Mine stopped working in the same exact manner as yours several weeks ago and was initially told i'd have to wait 10 days. Eventually even the radio died. I was then told it might take up to the first week of September to get the replacements in due to a nationwide backorder.
I just couldn't wait that long, so i replaced it with an Alpine CDA-7894. I'm much happier now.
Best part of all this? I'm still getting the replacement headunit and i'll probably just sell that on E-Bay or something.
Mine stopped working in the same exact manner as yours several weeks ago and was initially told i'd have to wait 10 days. Eventually even the radio died. I was then told it might take up to the first week of September to get the replacements in due to a nationwide backorder.
I just couldn't wait that long, so i replaced it with an Alpine CDA-7894. I'm much happier now.
Best part of all this? I'm still getting the replacement headunit and i'll probably just sell that on E-Bay or something.
08-14-2002, 12:46 PM
#9
Senior Member
Join Date: Apr 2002
Posts: 284
hmmm...
about the sunroof wind deflector....
i got mine replaced for free but the punk service writer gave me a hard time trying to disprove me wrong that it was obviously a defective part even though i had shown it to him the week before when i went in to get the car cover... guess what he said about the warranty? "it is only covered for 1yr/12k miles... " I thought WTF!!it freakin came with the car from the freaking factory, it should be under the 3yr/36k warranty... which reminds me i gotta call nissan about this.... oh yeah, it's starting to crack again... and guess what i would have to take it in for them to take a look and then wait a whole week to get it in before getting it installed... i live in sacramento, california and guess what? there is a nissan parts distribution warehouse right here in sactown... wait for 5 days for a part that is sitting in a bin just 30 minutes across town, now that's plain lame and pathetic....
as for the stock head unit, mine is still okay... hope it don't break down... i prefer the stock look (trying to avoid curious evil eyes and fingers)and the steering wheel controls...
i got mine replaced for free but the punk service writer gave me a hard time trying to disprove me wrong that it was obviously a defective part even though i had shown it to him the week before when i went in to get the car cover... guess what he said about the warranty? "it is only covered for 1yr/12k miles... " I thought WTF!!it freakin came with the car from the freaking factory, it should be under the 3yr/36k warranty... which reminds me i gotta call nissan about this.... oh yeah, it's starting to crack again... and guess what i would have to take it in for them to take a look and then wait a whole week to get it in before getting it installed... i live in sacramento, california and guess what? there is a nissan parts distribution warehouse right here in sactown... wait for 5 days for a part that is sitting in a bin just 30 minutes across town, now that's plain lame and pathetic....
as for the stock head unit, mine is still okay... hope it don't break down... i prefer the stock look (trying to avoid curious evil eyes and fingers)and the steering wheel controls...
08-14-2002, 01:32 PM
#10
Supporting Maxima.org Member
Thread Starter
Join Date: Feb 2002
Posts: 397
Originally posted by soundmike
That problem with the OEM headunit seems to be well-documented among most maxima owners as well as the dealerships themselves.
Mine stopped working in the same exact manner as yours several weeks ago and was initially told i'd have to wait 10 days. Eventually even the radio died. I was then told it might take up to the first week of September to get the replacements in due to a nationwide backorder.
I just couldn't wait that long, so i replaced it with an Alpine CDA-7894. I'm much happier now.
Best part of all this? I'm still getting the replacement headunit and i'll probably just sell that on E-Bay or something.
That problem with the OEM headunit seems to be well-documented among most maxima owners as well as the dealerships themselves.
Mine stopped working in the same exact manner as yours several weeks ago and was initially told i'd have to wait 10 days. Eventually even the radio died. I was then told it might take up to the first week of September to get the replacements in due to a nationwide backorder.
I just couldn't wait that long, so i replaced it with an Alpine CDA-7894. I'm much happier now.
Best part of all this? I'm still getting the replacement headunit and i'll probably just sell that on E-Bay or something.
LOoks like its time to buy my speakers so I can at least get them done. I hate listening to the radio!!!
08-14-2002, 02:47 PM
#11
NYC2SD, if you get the PAC SWI-X adapter you won't have to lose the steering wheel mounted controls.
remykins, i asked the service manager in advance what my options are at this point and he suggested i just go ahead with an aftermarket if i really can't wait. As long as i can bring them the malfunctioning headunit when the replacement arrives it's fine with them
remykins, i asked the service manager in advance what my options are at this point and he suggested i just go ahead with an aftermarket if i really can't wait. As long as i can bring them the malfunctioning headunit when the replacement arrives it's fine with them
08-14-2002, 02:55 PM
#12
Senior Member
Join Date: May 2002
Posts: 612
Re: Sh*tty Stock Head Unit (Rant)
My sunroof is cracked too, also my mirror rattles, the windshield wipers suck a$$ and when I open my passenger window I hear some weird noise. Im taking my car next week for my 7500 check up and if they gimme any $hit I will call the 800 nissan number and let them deal with the dealer. I know I should have taken it long time ago because I had that problem for 2 mts but i dont have time to drive around and need my car almost any minute of the day.
08-14-2002, 02:58 PM
#13
Supporting Maxima.org Member
Thread Starter
Join Date: Feb 2002
Posts: 397
Originally posted by soundmike
remykins, i asked the service manager in advance what my options are at this point and he suggested i just go ahead with an aftermarket if i really can't wait. As long as i can bring them the malfunctioning headunit when the replacement arrives it's fine with them [/B]
remykins, i asked the service manager in advance what my options are at this point and he suggested i just go ahead with an aftermarket if i really can't wait. As long as i can bring them the malfunctioning headunit when the replacement arrives it's fine with them
[/B]
08-14-2002, 03:13 PM
#14
Funny that you mention that, i was eyeing the unit for quite some time myself.
Anyway, two things turned me off from getting it (okay, 3 if you count the fact that i got laid-off recently).
1) I'm not feeling the external color, it's not as bluish as most photo's lead you to believe but i'm nitpicky when it comes to aesthetics.
2) It's a Clarion. According to TimW they have problems with the CD mechanism on most of their Pro Audio line-up. Given the same CD mechanism problems are ocurring on both OEM and Bose headunits on our Maxima's that really tells you something about their quality this time around.
If you want an all-in-one unit like the Clarion and is still a touch-screen unit i'd suggest getting the Kenwood KVT-911DVD unit instead.
OR, you could do what i've dreamed of doing. Get the Eclipse 7301 AV Center Control System. It takes the form of a 5.8" TFT screen that fits in a 2DIN space (think full-time TFT instead of flip-down). (Pic)
It's not an all-inclusive unit but you have to admit it looks spiffy
Anyway, two things turned me off from getting it (okay, 3 if you count the fact that i got laid-off recently).
1) I'm not feeling the external color, it's not as bluish as most photo's lead you to believe but i'm nitpicky when it comes to aesthetics.
2) It's a Clarion. According to TimW they have problems with the CD mechanism on most of their Pro Audio line-up. Given the same CD mechanism problems are ocurring on both OEM and Bose headunits on our Maxima's that really tells you something about their quality this time around.
If you want an all-in-one unit like the Clarion and is still a touch-screen unit i'd suggest getting the Kenwood KVT-911DVD unit instead.
OR, you could do what i've dreamed of doing. Get the Eclipse 7301 AV Center Control System. It takes the form of a 5.8" TFT screen that fits in a 2DIN space (think full-time TFT instead of flip-down). (Pic)
It's not an all-inclusive unit but you have to admit it looks spiffy
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