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Dealer service depts- devils or saints?

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Old Dec 14, 2000 | 02:41 PM
  #1  
hawaiihs's Avatar
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Joined: Oct 2000
Posts: 198
Took it in to the dealer cuz when I turned after getting the Eibach's put in, it made a slight "thunk" noise.

Service manager went for a ride and heard it... said it could be a lug loose and take half a day. I told him I was on a college budget and he then said lemme try something- took some lube, sprayed it on the spring, had me turn the wheels back and forth and it was fixed- didnt even charge me anything...

So dealers can be honest... I think he was thinking about screwing me at first...

Ever get that feeling that the dealers sometimes jack up stuff just to charge you more?

I saw this thing on TV about Sears (YUCK!) and they took hammers to cars and charged the insurance and stuff...

You guys ever worry bout this?
Old Dec 14, 2000 | 08:26 PM
  #2  
tomz17's Avatar
Senior Member
 
Joined: Nov 2000
Posts: 915
I am led to believe that Nissan gets ripped off big time for "Under warrenty" repairs (by the dealers)... As of yet, my nissan dealer has taken $0 from me for service, so I can't really comment!!!

[I actually extracted some pretty interesting info from one of the service managers at my dealership... But since I'm going to sleep right now [have a calcIII final tommorrow ighhh!!], someone remind me to post about it some other time..]


Originally posted by hawaiihs
Took it in to the dealer cuz when I turned after getting the Eibach's put in, it made a slight "thunk" noise.

Service manager went for a ride and heard it... said it could be a lug loose and take half a day. I told him I was on a college budget and he then said lemme try something- took some lube, sprayed it on the spring, had me turn the wheels back and forth and it was fixed- didnt even charge me anything...

So dealers can be honest... I think he was thinking about screwing me at first...

Ever get that feeling that the dealers sometimes jack up stuff just to charge you more?

I saw this thing on TV about Sears (YUCK!) and they took hammers to cars and charged the insurance and stuff...

You guys ever worry bout this?
Old Dec 14, 2000 | 09:18 PM
  #3  
Maxx Atlanta
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Posts: n/a
The hmm hmm here and the hmm hmm there...

Originally posted by hawaiihs
Took it in to the dealer cuz when I turned after getting the Eibach's put in, it made a slight "thunk" noise.

Service manager went for a ride and heard it... said it could be a lug loose and take half a day. I told him I was on a college budget and he then said lemme try something- took some lube, sprayed it on the spring, had me turn the wheels back and forth and it was fixed- didnt even charge me anything...

So dealers can be honest... I think he was thinking about screwing me at first...

Ever get that feeling that the dealers sometimes jack up stuff just to charge you more?

I saw this thing on TV about Sears (YUCK!) and they took hammers to cars and charged the insurance and stuff...

You guys ever worry bout this?
Haven't met any angels in the Service Dept. Yet!! One person wants to tell you this...travel to the other side of town and they tell you that...Never a concrete answer...right now I can get all I need from you guys(smile)
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