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Seeking a Nissan Dealer Tech

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Old Sep 17, 2004 | 08:51 AM
  #1  
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Seeking a Nissan Dealer Tech

Are there any Nissan Techs out there ? If not, how about an a electrical tech?

I have a 2002 Maxima with the stupid sunroof problem where it tilts up by it's self after closing. My local dealer has changed the switch (1x) and the sunroof motor (2x) and cannot seem to fix it. I am looking for someone's expert opinion.

Keith
Old Sep 17, 2004 | 09:32 AM
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Lemon law maybe..... go to the dealer and tell them to change the whole sunroof assembly
Old Sep 17, 2004 | 09:36 AM
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Car has been to the dealer 4x already, it's making me nuts that the "experts" can't solve the problem.

Keith
Old Sep 17, 2004 | 09:46 AM
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yeah, soon that will technically fall under the lemon law. they cant just say "sorry, we dont know" if it cannot be fixed, the dealer/manufacturer needs to take care of it. i think that applies even when you are out of warranty. they must do something for you tho.
Old Sep 17, 2004 | 12:19 PM
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Now the guy said they broke some sort of "body control entry module" and they have to overnight it in and install it.

In the meantime I have some Dodge pickup rental they're paying for.

Keith
Old Sep 17, 2004 | 07:44 PM
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The lemon Law

The lemon law does not apply after 60 or 90 days after purchase of the car cant remember which. Two years later defintely does not apply to the Lemon law.
Old Sep 17, 2004 | 08:03 PM
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Read this about New York Lemon law. Do the research yourself and don't listen to
people who don't know what they're talking about.

The term "Lemon Laws" is used to refer to both the Federal Magnuson Moss Warranty Act and the New York State New and Used Car Lemon Laws. The Magnuson Moss Warranty Act is a federal statute that provides consumers with a number of remedies should the person who warranted the product breach that warranty. If the warranty is breached, a consumer will be entitled to a refund of their purchase price and/or damages, depending upon the facts of their case. The statute also provides that if a consumer settles their case or obtains a verdict in their favor, the consumer's lawyers are, at the discretion of the court, entitled to recover their reasonable attorney fees.

Similarly, the New York State New Car Lemon Law, General Business Law, Section 198-a, provides that if, after a reasonable number of attempts, a dealer cannot repair a new vehicle within the first 18 months or two years of delivery of that vehicle to the consumer, then the consumer is entitled to a refund of the purchase price or a replacement vehicle. The law presumes that a reasonable number of attempts have been made if the dealer has made four repair attempts for the same problem or the vehicle has been out of service for 30 days or more within the first 18,000 miles or two years. However, this does not mean that you have to have four repair attempts or meet the 30 day requirement to have a claim under the New York State New Car Lemon Law. So long as a "reasonable number" of repair attempts have been made, you may seek relief. Consequently, you should always consult with a lawyer when evaluating your legal rights. This law also provides a mechanism for recovering attorney fees.

Finally, the New York State Used Car Lemon Law, General Business Law, Section 198-b, provides that every used car with less then 100,000 miles, sold in New York State is warranted for 30-90 days, depending upon the mileage at the time of sale. The Used Car Lemon Law only warrants certain parts of the used car, and it is best to consult with an attorney when evaluating your rights under the Used Car Lemon Law. Again, this law provides a mechanism for recovering attorney fees.

There are a number of other laws that may entitle you to relief regarding problems with your vehicle and you should consult with an attorney so that you are aware of all of your legal rights. Sadis & Goldberg LLC provides free consultations and if Sadis & Goldberg decides to accept your case, we do not charge any attorney fees, regardless of the outcome of your case.

http://www.lemonlawfirm.com/lemon_laws.htm
Old Sep 17, 2004 | 08:49 PM
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Here's a list of thread of people with sunroof probs. Hopefully you can find some useful info in there.

http://forums.maxima.org/search.php?searchid=139265
Old Sep 18, 2004 | 05:13 AM
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Just a point of information for all those nice enough to try and help me out, I am not the original owner, I am actually the third. So I am not sure what my rights are with Nissan. So I just hope they fix my problems no charge and I'll be happy.

Keith
Old Sep 18, 2004 | 11:46 AM
  #10  
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Are there any Nissan Techs on this board???

Keith
Old Sep 18, 2004 | 11:47 AM
  #11  
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They still can't fix the fricken thing, they replaced the body control entry thing and surprise surprise the sunroof still doesn't work right.

For those of you just joining us, my sunroof problem is the automatic tilt up after closing it.

Keith
Old Sep 18, 2004 | 02:01 PM
  #12  
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Have they replaced the sunroof control module? The "motor" for the sunroof is located inside a sunroof control module. If the module has been replaced, there is a possibility of a short in the tilt switch (which wouldn't work unless the sunroof was fully closed, at which time the tilt would activate).

1) Find out if they replaced the sunroof control module. This is the piece that has the motor itself in it.

2) Have the dealer check the actual tilt switch and the wires from the switch to the sunroof control module for a short.

3) Report back to us on the progress.
Old Sep 18, 2004 | 02:50 PM
  #13  
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If you're the third owner and you've owned this vehicle for more than 90 days the lemon law does not apply in this case. You need to start taking this up the chain and talk to the service technician supervisor and if this doesn't resolve it talk to someone even higher. We shouldn't have to tell you to tell the technician how to service your car. If they're not smart enough to trouble shoot the problem with the sunroof, then they're in the wrong business.

Mike
Old Sep 18, 2004 | 03:08 PM
  #14  
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Studman, thanks for the input. I'll let you know Monday when I talk to the dealer.

Mikelly. all I want to do is get my car fixed, if someone on here happens to know more than my dealer's techs do, then I would be happy to tell them how to fix it. The bottom line is whatever I can do to get the car fixed I will gladly do.

Keith
Old Sep 20, 2004 | 01:57 PM
  #15  
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Studman - they supposedly changed the sunroof module today and then did some sort of reprogramming, unfortunately it did not resolve my problem.

I told the service advisor he shoul dhave a tech take a known good switch from a 02 or 03 maxima on the used car lot and try it in my car. If it works you know the switch is bad, get me a new switch and be done. They're supposed to get back to me.

Keith
Old Sep 20, 2004 | 06:58 PM
  #16  
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Keith,

Tell them to replace the whole sunroof assembly including any switches, relays, wiring
and whatnot. If they can't do that you might have to take it to a different dealership.
Fresh eyes might be a better results.

Mike
Old Sep 21, 2004 | 09:57 AM
  #17  
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LATEST UPDATE - As of today the dealer is now waiting for a "Nissan Field Technician" to come to the dealership to diagnose the problem.

Keith
Old Sep 21, 2004 | 10:20 AM
  #18  
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LOL, soon they will call Japan for help.

Keith, I hope you get this problem solved.
Old Sep 21, 2004 | 11:56 AM
  #19  
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Maybe they'll give me a new car.

LOL
Old Sep 22, 2004 | 01:55 PM
  #20  
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OK - here's the final determination as per my dealer. My dealer has informed me that my car (I am the the third owner) must have been in a major accident prior to my buying. They informed me that the roof must have been changed (not the sunroof but the entire roof (as in go the junk yard cut the pillars of an older Max and then weld it back on to mine) had been changed and the roof that was put on was from a 2000 Maxima. The sunroof assembly included in my roof was from a 2000 and the reason my sunroof tilts up after closing is due to incompatible roof and switch. I know the 00-01 has a different swtich than the 02-03 but does this make any sense to anyone??

Keith
Old Sep 29, 2004 | 05:59 PM
  #21  
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anyone have any input here????

Keith
Old Sep 29, 2004 | 06:09 PM
  #22  
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That sounds bizarre. Run a carfax report.
Old Sep 29, 2004 | 06:30 PM
  #23  
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What in the hell? How could they "weld" another roof on? Wouldn't that be a visible eyesore from the vehicle's exterior? (does it look like the paint has 2 slightly different color coats?)

That sounds like the Nissan dealer is making up an off-the-wall story to justify you spending way more $$ than you should...
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