Another dealer story

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03-19-2005, 08:41 AM

cebarraza

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Thread Starter

Join Date: Feb 2001

Posts: 36

Another dealer story

Two weeks ago I took my 01 to the dealer to do an oil change and diagnostic the "CEL". Well two hours later the guy says a 02 sensor is faulty and it would cost around 350 dls + tax. So I let him know it had happend like two months ago, that time was a P0420 code, and the dealear had fixed it under warranty, he said 02 sensors were not under warranty and I had to pay to fix it. Anyways, I told him I would have to wait until next week to get it done and he reminded me I would have to pay 80 dls again for the diagnostic. So, I requested them a detailed report, I was meaning the code(s) they got. Needles to say the invoice didn't mention codes, just the 02 sensor is bad. well next bussines day I called them to ask them to fax me the report and they only have excuses why they haven't sent me the codes, I even was questioned why I wanted that info, at this point I'm very sure that if they did diagnostic the car they trashed the report after I left. I had already call their manager but he at first seemed to be helpful but never called me back, I've left him several voice mails but no answers.
Do you think I should call nissan or just to dispute the charge with my credit card ?
I don't understand these guys, over a 80 dls dispute they already lost a frecuent customer.
Sorry for the long post....

03-19-2005, 10:48 AM

goldmaxNYC

Supporting Maxima.org Member

Join Date: Jul 2003

Posts: 628

uhh yet another point that nissan stealership sucks. i refuse to take my car to the dealerships .. all they do is rip you off.

03-19-2005, 11:12 AM

nissan5788

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Join Date: Feb 2002

Posts: 882

Call Nissan w/the threat that you will dispute the charge. It may work, if not, just dispute it. CC co's are pretty understanding.

03-19-2005, 04:38 PM

2000 Maximus

Senior Member

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Join Date: Sep 2004

Posts: 759

yea as said above i would try one more time with the dealership and leave a message that Nissan America has been called as well in regards. Then i would call my CC company.
Good luck with it dude

03-19-2005, 06:30 PM

The Kid

Senior Member

Join Date: Mar 2004

Posts: 190

i agree with every one else on what u should do. as for me i love my dealership well the mechanics at least they hook me up lol to bad i have to leave they like my car as much as i do lol. as for youre sensor i dont know if this could be youre problem but check youre fuse mine was blown and i evan bought a new one just to find out it was a 10 cent fuse good luck.