Just got a refund from the Nissan dealer that cut my rotors last year. Armed with the freshly printed TSB from our good 'ole sticky TSB thread, I calmly sauntered into the service office and diplomatically requested a refund for the rotor job. The service guy took about 5 minutes to talk to the service manager who authorized the refund. Looks like I'll be a repeat customer. It seems that some service departments value their customers. Without the forum (and of course the TSB) I wouldn't have a foot to stand on.

Of course, it goes without saying that the real winner here is the 5th Gen forum and the service it provides to us 5th Geners.

Peace....

 

 

cool stuff

 

How many miles did you have on your car? I asked the service dept. today about the rotors....and they told me that since I have more than 12k...they would have to charge me. I told them no thanks....I can definetely go to somewhere else and have them do them for a better cost than Nissan. He tolod me to just wait until my break pads wear out....oooookkkkeeeedoookkee I am not sure I can wait that long....it is a good thing I don't have to use my brakes much!

 

No, fix it right now - just go to the different dealership if you can, you'll be suprised how wide the service varies from one place to another. That judder definetely is not good for your front end and requires to be taken care of soon.

My 2c.

 

just took zero in and got the AT gear-slip TSB and the rear bumber clip TSB taken care of. SWEET. ahem. kev? i think it's time!

 

Exactly what happened with me. The service guy told me the same thing at the time and I had 13k at the time, so I paid. Then a couple of months later I saw the TSB. Man, was I .

My suggestion is to print the TSB, take it over there and shove it in their face, highlighting the "covered under the 36,000/3 year warranty" statement. If they don't want to honor it, calmly tell them that a complaint will be lodged with Nissan USA because they are not covering something under the warranty. If they are smart, they'll do it.

"Get up, stand up, stand up for your rights!
Get up, stand up, don't give up the fight!"

- Robert Nesta Marley R.I.P.

Peace....

 

Hey - I took the car to Colonial Nissan in Philly and they performed the fix and did not charged me a dime. At that time I had about 18k miles on my 2k MAX. Try different dealer.

Good luck.

 

So many perspective members, so little time.

Have you joined the club?

http://forums.maxima.org/showthread....threadid=60533

 

 

whats the rear bumper clip? also where is the TSB on the site? either i am dumb or plainly just cant find it

 

I'm not going to answer your last question

There is a sticky on the 5th get forum right on the top of the page. Here is direct link - http://forums.maxima.org/showthread.php?threadid=29351

All about TSBs. You can find info about the bumper one also inthere.

good luck.