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Can't duplicate symptom.....a**holes!

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Old Nov 22, 2000 | 10:44 AM
  #1  
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Well, dropped off my 00' SE last night for a "whining" electric motor type noise coming from under the hood and to get the TCM replaced - bought my max 10/99. The service mgr. said "no problem, have it back to you tomorrow by 2pm".
Well they call me at 8:00 am and tell me it's ready! I asked what they did to it and they said those famous words...."they can't seem to duplicate your shifting problem" WTF?!
Turns out the whining noise was a bad motor mount - they're electonically controlled - and it had to be ordered, which means I gotta freakin' come back and tie up my car for another 2hrs when the part comes in.
I told the svc. mgr. that I didn't have the time to hold there hands and go for a ride and try to prove my car has an issue, but when I came back for the motor mount we would ALL go for a ride...the salesman(which is very cool), the svc.mgr., and a tech. and there gonna have to prove to me it's ok by then going for a ride in one on the lot - one that I PICK.
I've rambled on long enough, just pissed because I KNEW it was going to be a hassle after reading everyone's posts regarding the TCM. Any advice from someone who has successfully had the fix done would be appreciated.
Old Nov 22, 2000 | 10:51 AM
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GT_icecream's Avatar
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U gotta have them test the car when it's not fully warmed up to dupilicate the TCM problem.

leave the car there over nite or something. And go back the next morning and stump the gas right away, then u'll for sure be able to recreate the shift delay.

just my 2 cents.
Old Nov 22, 2000 | 10:57 AM
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I can get it to slip even when it's fully warmed up. Hell, the other day I stomped on it after driving on the interstate for an hour and thought it was never gonna get into 2nd gear. But I WILL try it when it's cold, maybe it's worse before it warms up and it will really be bad - thanks.
Old Nov 22, 2000 | 11:23 AM
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jetdriver1975
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Hey there - I managed to get the my car to really slip after driving it for two hours - Whenever I need it to slip, I just start rolling from a stop, then I make sure I push the pedal in over 3/4 of the way in. The TCM TSB says "specifically at greater than 1/2 or full throttle". I can make it hang up there for quite a while actually. Otherwise, you just won't get the slip - at least not that bad. Don't let them play stupid either -get a copy of the TSB and show it to them if they continue to give you problems.. Work through the salesman - he can be a advocate for you. If not, you can always get with Nissan, they published the TSB.

Originally posted by 2KSE
I can get it to slip even when it's fully warmed up. Hell, the other day I stomped on it after driving on the interstate for an hour and thought it was never gonna get into 2nd gear. But I WILL try it when it's cold, maybe it's worse before it warms up and it will really be bad - thanks.
Old Nov 22, 2000 | 01:03 PM
  #5  
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Go armed witht the TSB in hand.....

...someone had posted a copy of it previously. If you do not get satisfaction from this dealer ...go find another. It took me two dealers to finally have it replaced. Actually,
I just picked my car up from the dealer , with the new TCM installed, 30 minutes ago.

My impressions so far ...the delay is reduced but not eliminated.
Old Nov 22, 2000 | 02:51 PM
  #6  
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I hope to hell that the whine you

are talking about is not this noise

http://www.fourthrock.com/maxima/issues.html


This is a wav file recording of the noise my mounts make...see my current thread about Nissan dropping the Boom on me....I have been fighting them on this issue since day one that I took possesion of the car 06/26/00.

3 Sets of Mounts and 3 ECM's later they have basically told me to take a friggin hike as they deem this mount noise to be a normal function of the car...do you see something wrong with this picture???? If it is such a normal noise, why didn't they say that the very first time that I brought the friggin car in? You know why? Because they have no flipping clue on what is making this noise so they call it normal.

You are the first person besides myself who has mentioned this noise..(if it is the same one) Seems strange that not one other person on this board who owns a 2K Max has said that they have this noise....

btw..this is not the dealer telling me to beat it...it is Nissan themselves.....if they do replace the engine mount and this noise goes away, I really really would be interested in talking to this dealer and hell.....I'll even drive there to let them work on my car!

Oh and on the TCM...my dealer didnt want to replace it due to not being able to recreate the slip either...I kept pressing politely but firmly and eventually the SM said...yeah..we'll replace it. I find the shift much firmer going into 2nd but not as defined as my folks 95 Max.

Please, please keep me informed about what becomes of the mount issue.....I hope you don't get slam dunked by Nissan like I did(btw I have not given up..I'm just getting started)


Old Nov 22, 2000 | 03:04 PM
  #7  
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problems problems

today, wednesday i dropped my max at this new nissan dealer place. I went and told them that my steering wheel shakes/trembles when i brake form 60+ to lower speeds.
So i left it at 8:30a.m. , told me be ready by Noon. went in at noon and said it would be ready by 6pm. Went in at 6pm and i asked him "so it was bad?" He said yeah, it was a problem with the rotors, They had to be resurfaced. And after all that, my car still freaking feels the same. Its like, they did nothing. Maybe they did nothing. Anyone know how i can check if something was done.

Roger
Old Nov 22, 2000 | 03:32 PM
  #8  
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Take it back and have them replace, not resurface the rotors. Resurfacing just takes mor life out of the rotors. I had mine replaced the first time. I would not walk out until new rotors were on my car.
Old Nov 23, 2000 | 12:19 AM
  #9  
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bummer. my mounts don't sound like that. i've reved my engine a few times by hand while hovering over the engine bay. yeah roger. get the "REPLACED" not resurfaced. but then u think of it again. they replace it with the same part. so wouldn't it go bad again eventually??
Old Nov 23, 2000 | 03:54 AM
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Re: I hope to hell that the whine you

Originally posted by jnm2kse
are talking about is not this noise

http://www.fourthrock.com/maxima/issues.html




JNM2KSE - I listened to your .wav file and, I'm sorry - or maybe happy to say, this is not the noise mine is making. Yours, like you describe, is more like a chirping and my noise is an electric motor-like whine that happens when just sitting at an idle or even after the car has been turned off. I know we all like our cars - I do - but after all the crap they've given you JNM, you may be eligible for the lemon law. I think 3 visits to the dealer for the SAME problem and they still can't fix it makes you elegible for them to take the car back or give you a new one. I'd be doing some homework on the lemon law where you live and see what you find. I bought a 91' Z28 back in 90' and didn't even have 2000 miles on it when, after SEVERAL trips to the dealer to get things fixed, the dealer took it back, I drove away in a new 4x4 blazer (ah the Chevy days - I don't miss em').
I am going to search the board now for the TSB, if someone has it can you let me know?
Old Nov 23, 2000 | 05:04 AM
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Thank You Porkchop13! Did a search and found your link to the TSB on the TCM, printed it and off to the dealer I go - AGAIN!
Old Nov 23, 2000 | 05:37 AM
  #12  
wht2kmax
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Don't worry, the Nissan dealer i took to get my obviously badly warp rotors done said "CAN'T REPRODUCE THE SYMPTOM"
My A$$, Its so obvious, you on CRACK????
But on the other hand, they gave me the TCM.. HEHE~~~
Bringing my car next week to have it installed!!

Jason
00 Maxima SE A/T with 2% secret sauce
Old Nov 23, 2000 | 10:17 AM
  #13  
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2KSE

Well part of me is happy for you and the other half is a little bummed j/k Looks like yours is going to be fixed pretty easily.(Actually nothing is easy with Nissan I guess)

Problem with the lemon law is that Nissan deems this normal and to be honest, I tried my throttle test on 3 2K1 SE's on the lot and they all made the noise although quite a bit lower in volume. I have also tried the test on one other Max and it did not make the noise at all. We'll see I havent given up by any means.

Mingo...gotta make sure that the engine is warm before you do the throttle test...however the mounts will chirp if you put a load on the engine such as turning on the defogger or shifting the car into reverse when it is cold....however THOSE wont work when engine is warm...hehe go figure

Old Nov 23, 2000 | 11:24 AM
  #14  
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TCM link, Please

Please post the TCM TSB link; I NEED this ASAP. My dealer said that there is no TSB on the TCM that "he knows of"
What a load of $H#T
Old Nov 23, 2000 | 11:38 AM
  #15  
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courtesy of y2kevse

http://wwwcsif.cs.ucdavis.edu/~chin/...Maxima/TSB.jpg
Old Nov 26, 2000 | 07:52 PM
  #16  
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Mine has the same rotor problem. They are going to replace mine when they get some in stock. SM told me it's a widespread problem and it wasn't my fault. I told him that I was careful with the break-in period, especially with the brakes. For those who had their rotors replaced... Did they do all 4 or just the front?


Originally posted by max2kgle526
Take it back and have them replace, not resurface the rotors. Resurfacing just takes mor life out of the rotors. I had mine replaced the first time. I would not walk out until new rotors were on my car.
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