View Poll Results: Borla should......
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Voters: 14. You may not vote on this poll
Borla Exhaust Install/ETC
10-07-2010, 03:17 PM
#1
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
Borla Exhaust Install/ETC
Finally had time to install my Borla Exhaust "Y-Pipe Back", and come to find out it wont fit propery. The rear y pipe left side bend is the wrong angle.The right side fit no problem at all.Also the left side muffler pipe was welded at the wrong angle and can not be mounted at all.
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
10-07-2010, 03:22 PM
#2
Senior Member
Join Date: Dec 2004
Posts: 1,055
Finally had time to install my Borla Exhaust "Y-Pipe Back", and come to find out it wont fit propery. The rear y pipe left side bend is the wrong angle.The right side fit no problem at all.Also the left side muffler pipe was welded at the wrong angle and can not be mounted at all.
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
It appears from reading what you posted that they never actually bolted up the system themselves to insure proper fitment. Let us know how it all ends up and hopefully they'll do the right thing.
10-07-2010, 09:03 PM
#3
Senior Member
Join Date: Sep 2008
Location: CT
Posts: 1,192
Finally had time to install my Borla Exhaust "Y-Pipe Back", and come to find out it wont fit propery. The rear y pipe left side bend is the wrong angle.The right side fit no problem at all.Also the left side muffler pipe was welded at the wrong angle and can not be mounted at all.
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
In a nut shell I contacted borla and sent them photos along with a description of the issue and they want to handle it like this:
"I sent your email with the pictures to the factory. It is hard to see from the pictures what the actual problem is with the system. Our Quality control Manager suggested we get the system back to check it in the fixtures. If this is acceptable for you, please forward me the following information,then The process is as follows:
You box up the system and I send a call tag to have the system picked up and sent back to our facility in TN
We will check the system in the fixture and make the necessary repairs
Then we will send the system back to you
The process will take around two weeks. Please let me know how you would like to proceed.""""""""""
I don't see this being acceptable.
Being the paying customer and having to ship back the item that does not fit and have to wait even longer now to yet recieve a re-welded ,cut, patched exhaust system.I emailed them back saying I think they should send a replacement item out to me while this defective item is sent back while it is to be determined defective/repaiered or whatever they want to do with it.I should get what I paid for,A brand new item,not a reworked item.
I will wait til they respond back with how they want to handle this ultimately.How would any of you handle this?I know some of you have a contact at Borla and or have thoughts on how to handle this.? I guess I could send this back to Keystone Auto and get another from them since they have 2 more instock still,and/or just get a refund totally.Please discuss!
Also I highlighted the part in yellow above and it seems to me that all you have to do is put the exhaust back in the box that it came in and call Borla up or what not and they will have UPS or who ever delivered it to you pick it up so I assume that means postage paid UPS may just show up with the label but I would double check with that. Who are you talking to over at Borla with this issue?
Just like any company they don't bolt up each production unit onto the vehicle. The did bold up the prototype units to the vehicle to ensure fitment. It was probably if anything a mistake at the factory maybe someone was hung over or something or pissed off and maybe did it purposely who knows but ya I can tell you that they don't bolt up every unit. (Note: Not trying to be rude sometimes that comes off in text just informing you and who ever else may view some info)
10-08-2010, 05:27 AM
#4
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
Here is a few pics of what I got that was suppose to be new in box.Take note the finish.The protoypes look better than the finish on the finished product.Now if they are going to repair this and send it back I hope they polish it all up and clean up all the welds.Even them I may still sell it due to my experience.Who knows by the time I get it back I may already buy a different exhaust.But I wont do anything until I see how they handle it after seeing all the photos.
I will say that all my years running my shops if a customer had a defect item i would just take it back and give a new item to them to keep them happy and a return future customer.Cause if I didnt ,they would just go else where.Customers dont want to wait for a new item they bought yet to be returned to be reconditioned.
I will say that all my years running my shops if a customer had a defect item i would just take it back and give a new item to them to keep them happy and a return future customer.Cause if I didnt ,they would just go else where.Customers dont want to wait for a new item they bought yet to be returned to be reconditioned.
10-09-2010, 07:18 PM
#6
Senior Member
Join Date: Dec 2004
Posts: 1,055
I like the huge exhaust tips (are they still 3 or a bigger 5 inchers)?
I did not like the welds on them, looks like a rush job or some inexperienced welder did them and the exhaust itself doesn't appear to be stainless steel, looks like aluminum to me.
Can you elaborate on those things?
Thanks in advance.
I did not like the welds on them, looks like a rush job or some inexperienced welder did them and the exhaust itself doesn't appear to be stainless steel, looks like aluminum to me.
Can you elaborate on those things?
Thanks in advance.
10-10-2010, 08:58 PM
#9
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
I like the huge exhaust tips (are they still 3 or a bigger 5 inchers)?
I did not like the welds on them, looks like a rush job or some inexperienced welder did them and the exhaust itself doesn't appear to be stainless steel, looks like aluminum to me.
Can you elaborate on those things?
Thanks in advance.
I did not like the welds on them, looks like a rush job or some inexperienced welder did them and the exhaust itself doesn't appear to be stainless steel, looks like aluminum to me.
Can you elaborate on those things?
Thanks in advance.
All I can say is it looks like it was made on a Monday.Its not aluminum..I will wait to see how they handle it once they get it to evaluate how they can "Repair" it.I would call that a "re-conditioned item".Still dont see how that is considered a new item which I paid for?
10-10-2010, 10:43 PM
#10
Senior Member
Join Date: Sep 2008
Location: CT
Posts: 1,192
I'm going to see if I can get a few pix of the exhaust tomorrow on my car and take a look at the photos for a comparison....
Racingline Performance Y-Pipe does not/should not cause any interference with the Borla system. I have it installed on my car and everything fits perfectly.
Racingline Performance Y-Pipe does not/should not cause any interference with the Borla system. I have it installed on my car and everything fits perfectly.
10-13-2010, 02:05 PM
#13
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
I am pleased to annouce the update I just recieved.Let's hope it is as good as it sounds.If it is then I am/will be a happy and a future returning customer.
We are sending a completely new exhaust system to you today via Fed Ex Overnight. It should be there tomorrow. We felt there was no need for you to wait for our evaluation of your system and have us make any changes to it. The system we have sent was checked by two people and they have assured me it will fit just right.
Cordially,
We are sending a completely new exhaust system to you today via Fed Ex Overnight. It should be there tomorrow. We felt there was no need for you to wait for our evaluation of your system and have us make any changes to it. The system we have sent was checked by two people and they have assured me it will fit just right.
Cordially,
10-14-2010, 06:11 AM
#17
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
^ Dont worry. I will post all new pics before install and mock up and then after install. even HD sound clips and video.
I wanted to say that this is/was a very easy install compared to many other cars I have owned and worked on over my years.So easy I did it in my driveway with just a lil jacking up on 1 side to crawl under.So you know its easy then.lol
I wanted to say that this is/was a very easy install compared to many other cars I have owned and worked on over my years.So easy I did it in my driveway with just a lil jacking up on 1 side to crawl under.So you know its easy then.lol
10-15-2010, 03:51 PM
#21
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
UPDATE,it has arrived. I didnt have time to look good at it but I opened it quickly to get a peak.It looks good and should be ok.I will put it on this weekend and follow up with the rest of the update.
10-17-2010, 05:59 PM
#23
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
I had time to mount the new exhaust on and put a few miles on it to break it in.I will post pics and final thoughts on it this week when I get some more time.But in a nut shell I will say I will take it off soon as I go to the track this week and see if it helped out my 1320 times.If it doesnt then off it comes and I will move on.To hold you over til I post more videos and pics of it ,here is some of my HD video clips I took from my phone and put on youtube for you guys to get a idea til later on.Notice how hard it struggles to get over 100 mph at full tilt!I also have the Y pipe on and its still real quiet.This setup seems to only give a unstock growl at under 3k rpms. anything else its silent.
http://www.youtube.com/watch?v=M2keuAtbKik
http://www.youtube.com/user/usasupra.../1/2zrXAF-LtgU
http://www.youtube.com/user/usasupra.../2/JzIWKOEI6EU
http://www.youtube.com/watch?v=M2keuAtbKik
http://www.youtube.com/user/usasupra.../1/2zrXAF-LtgU
http://www.youtube.com/user/usasupra.../2/JzIWKOEI6EU
10-17-2010, 07:27 PM
#24
Senior Member
Join Date: May 2009
Location: Yonkers, NY
Posts: 502
I had time to mount the new exhaust on and put a few miles on it to break it in.I will post pics and final thoughts on it this week when I get some more time.But in a nut shell I will say I will take it off soon as I go to the track this week and see if it helped out my 1320 times.If it doesnt then off it comes and I will move on.To hold you over til I post more videos and pics of it ,here is some of my HD video clips I took from my phone and put on youtube for you guys to get a idea til later on.Notice how hard it struggles to get over 100 mph at full tilt!I also have the Y pipe on and its still real quiet.This setup seems to only give a unstock growl at under 3k rpms. anything else its silent.
http://www.youtube.com/watch?v=M2keuAtbKik
http://www.youtube.com/user/usasupra.../1/2zrXAF-LtgU
http://www.youtube.com/user/usasupra.../2/JzIWKOEI6EU
http://www.youtube.com/watch?v=M2keuAtbKik
http://www.youtube.com/user/usasupra.../1/2zrXAF-LtgU
http://www.youtube.com/user/usasupra.../2/JzIWKOEI6EU
hmmm...looks pretty slow to me to
10-17-2010, 09:44 PM
#27
But for littler things, the rep I know, Josh, has been great.
10-18-2010, 04:16 AM
#28
I wonder if the y-pipe and borla free up some pressure that is killing top end but doing better in low and mid-range power
10-18-2010, 06:06 AM
#29
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
Here is some pics I took to see how much better this new unit is.This is the service and qaulity Borla is known for.So like I said before,my other unit must have been made on a Monday.Take a peek and feel free to comment.
Now this probably happened when Borla open up the box to ensure this unit was a good fit and when re-boxed it got banged around during shipping.But the pic makes it look worse then what you see.Installed you cant even see this section.No big deal.
Now this probably happened when Borla open up the box to ensure this unit was a good fit and when re-boxed it got banged around during shipping.But the pic makes it look worse then what you see.Installed you cant even see this section.No big deal.
10-18-2010, 09:32 AM
#30
Much better... but damn, still not perfect due to that dent... 
Seriously, I'd let them know about that too. I mean, if they don't hear anything back, they will think their existing procedures are fine, and won't bother fixing any problems with shipping/packing/etc. for future customers.
Seriously, I'd let them know about that too. I mean, if they don't hear anything back, they will think their existing procedures are fine, and won't bother fixing any problems with shipping/packing/etc. for future customers.
10-18-2010, 02:37 PM
#31
http://www.youtube.com/watch?v=Fbbm6OhY66U
sorry for the crappy video shot it about 10 mins ago on way home from work.
10-25-2010, 03:37 PM
#33
Senior Member
Thread Starter
Join Date: Jul 2010
Location: Central N.J.
Posts: 424
I havent felt any power from this setup yet.I am told it does take 300-500 miles for it to break in from Borla themselves.Not sure if that will affect anything but it SHOULD affect the tone and volume "SOUND" a bit.Soon as I get a chance again I will post a HD video from a 60MPH roll to a hopefully 140MPH peak and see how much of a slug it is or ins't.And 1320 times this week will be posted. Hope the drop in temp doesnt throw it off too much as I am seeing at my local track "RACEWAY PARK" a drop of 9 degrees and 300ft below sea level this week.Lots of cars have been getting their best times there the last week or so due to this.
12-25-2010, 12:45 PM
#34
Newbie - Just Registered
Join Date: Oct 2010
Posts: 8
Borla exhaust and Racingline Y pipe install and impressions
I havent felt any power from this setup yet.I am told it does take 300-500 miles for it to break in from Borla themselves.Not sure if that will affect anything but it SHOULD affect the tone and volume "SOUND" a bit.Soon as I get a chance again I will post a HD video from a 60MPH roll to a hopefully 140MPH peak and see how much of a slug it is or ins't.And 1320 times this week will be posted. Hope the drop in temp doesnt throw it off too much as I am seeing at my local track "RACEWAY PARK" a drop of 9 degrees and 300ft below sea level this week.Lots of cars have been getting their best times there the last week or so due to this.
I just installed the borla cat back on my 2011 max yesterday. When i received the fedex box, the box was ripped and the packaging was pretty bad, there was very little protection inside the box from the various parts banging each other hence there were a couple small dents on the top of the left muffler, not big enough to have to deal with a return and any other inconv. I had just installed the racingline y pipe about 3 days before so i was able to see any power differences with each component. I have the r2c intake as well and i have to say i didnt see any gains from that just sound. As for the racingline y pipe i was hoping to see more gains from that by itself but i really didnt notice too much. But after completing the install of the borla cat back i can honestly say that there are some definite power increases from low to mid to high. I have done this type of setup on previous cars and i have to say this was one of the most notice power increases in comparision to my other vehicles. I think y pipe and the borla go hand in hand because it drastically decreases retriction from the front to back. Also the sounds of the exhaust in conjunction with the y pipe is a beautiful sound and i am definitely happy with it. I do not know what it sounds like it on its own without the y pipe but i can pretty much garruntee it sounds almost as good. The y pipe gave it a little throatier tone than stock so it def contributed to the overall sound of the complete system.
I would suggest getting the y pipe and the borla because u will probably not notice any real gains one without the other because there will still be a bottleneck either at the y or the exhaust.
As for the fitment of the cat back..It installed fairly easy took about 2 hours just because i have a sloped driveway so i have to work with what i had. The only issue is that the left muffler and tip sticks out a little further than the right and just a hair lower as well. I was able to improve it a little by taking off the muffler and bending the hanger bracket, but i really would like to figure out a way to move the muffler a higher and in. If anyone has any ideas i would really appreciate the input. I will post some pictures and video clips when i get a chance.
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