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Vehicle Information Display below speedo

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Old 03-30-2014, 07:50 AM   #1  
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Vehicle Information Display below speedo

I started my Max yesterday and noticed the Vehicle Information Display was not working in my 2012 S. Anyone else have this problem? Are there any separate realys or fuses that are tied to the display?
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Old 03-30-2014, 10:48 AM   #2  
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I may have the same issue...will check back later.
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Old 04-25-2014, 03:18 PM   #3  
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I'm having the same issue. Hopefully I can figure out a fix without taking it to the dealer.
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Old 04-26-2014, 08:45 AM   #4  
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Wonder if the other guys fixed their issue.
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Old 05-28-2014, 04:28 PM   #5  
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Me too

2012 Max SV display in the instrument cluster stopped working while driving, no solution yet. Anyone else figure out the issue?
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Old 05-28-2014, 05:12 PM   #6  
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Probably a long shot but you could try this self diagnostic mode to see if it gets things going.

SELF-DIAGNOSIS MODE
• Odo/trip meter and information display segment operation can be checked in self-diagnosis mode.
• Meters/gauges can be checked in self-diagnosis mode.
OPERATION PROCEDURE
1. Turn the ignition switch OFF.
2. While pushing the odo/trip meter switch, turn the ignition switch ON again.
3. Push the odo/trip meter switch at least 3 times within 7 seconds after the ignition switch is turned ON.
4. The unified meter control unit is turned to self-diagnosis mode.
• All the segments on the odo/trip meter illuminate.

Dots in all segments of information display LCD (1) flash alternately.
NOTE:
If any of the segments are not displayed, replace the combination meter.




The information display is part of the combination meter also known as instrument cluster. If the rest of the instrument cluster is working fine than all the wiring and fuses and easy stuff such as that would probably not be the problem.

The FSM does not provide much information about the information display. It only shows that it is part of the cluster.

About the only thing you can do is see if you can reach the back of the cluster and make sure the connection between the cluster and the information display is secure. Probably would need to remove the cluster to do this. Except that someone removed their cluster a few weeks ago and could not get his gauges to reset properly so you have to be careful with that. Other than that there is probably no easy fix. Most likely you will have to take it to the dealer where they would probably suggest replacing the instrument cluster all together.

Last edited by Nopike; 05-28-2014 at 05:29 PM.
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Old 05-29-2014, 05:11 AM   #7  
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snap 2 apps

Thanks Nopike. Tried the self diagnostic test, wipers went on, lights flashed, etc. but no display. After that I figured I may as well see if there are any fault codes so I hooked the scanner up and didn't have any stored in the ECU. I'm afraid of ruining the needle calibration if I take the cluster out so I'll just take it to the dealer and post what the solution is, hopefully this is covered under warranty as I just bought certified about a year and a half ago. Thanks.
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Old 05-29-2014, 06:25 AM   #8  
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That is really odd the display just went out. I had my 6th gen for 9 years and the display never once even flickered now I have seen many people complain about this in their 7th gens. What's really going on? Is this just the orange/black display or the color display as well?
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Old 05-29-2014, 06:07 PM   #9  
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Mine too

Had to replace the cluster on mine a month after picking up this 2012 Max CPO.
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Old 05-30-2014, 07:22 AM   #10  
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The display isn't orange and black but it's not full color either.


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Old 06-29-2014, 09:48 PM   #11  
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Does anyone know how much the cluster is to replace, or if it's covered under warranty? Mine just went blank today..
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Old 06-30-2014, 09:16 AM   #12  
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Originally Posted by Frankie_07 View Post
Does anyone know how much the cluster is to replace, or if it's covered under warranty? Mine just went blank today..
My cluster was replaced under warranty.
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Old 06-30-2014, 10:25 AM   #13  
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My cluster was replaced under warranty.
Thanks for the info! I will call the dealer later today. Hopefully they fix it or replace it under warranty as well. I'll let you guys know
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Old 07-05-2014, 03:51 PM   #14  
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Thanks for the info! I will call the dealer later today. Hopefully they fix it or replace it under warranty as well. I'll let you guys know
Did you get it fixed under warranty?
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Old 07-09-2014, 01:34 PM   #15  
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Did you get it fixed under warranty?
They called me today and said the car is ready for pickup! Installed new cluster UNDER warranty. No charge to me, even gave me a 2014 Altima rental, no charge as well!
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Old 07-09-2014, 01:37 PM   #16  
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Also forgot to mention that the service department at the dealership also said they've already had to replace 3 other 2012 Maxima clusters for the same reason. The Vehicle Information Display just blanked out.
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Old 07-10-2014, 04:49 AM   #17  
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Yeah its a problem, lots of info on google about it. Glad yours was fixed under warranty.
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Old 07-23-2014, 04:57 PM   #18  
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Mine went out today
Never had a problem until I read this post LOL
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Old 04-04-2015, 04:47 PM   #19  
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Strange, just purchased my 2014 SV brand new from the dealer last saturday and i noticed mine would turn off/on by itself. i lost function of it for 2 days and it turned itself back on as i was driving to the dealer to get it looked at. after i picked it up again the info display blanked again after dealer guys couldn't find out the issue.

so did everyone just get their clusters replaced?
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Old 04-05-2015, 06:35 AM   #20  
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Its on the way out, that was how mine started to fail.
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Old 10-29-2015, 09:26 AM   #21  
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Same Issue

I had the same problem about a week ago. I have a 2012 maxima sv, bought it about 2 months ago and went out for no reason. Took it to the dealer and warranty covered it. Would of cost me 900 dollars.
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Old 10-29-2015, 12:44 PM   #22  
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Originally Posted by Alan Cordero View Post
I had the same problem about a week ago. I have a 2012 maxima sv, bought it about 2 months ago and went out for no reason. Took it to the dealer and warranty covered it. Would of cost me 900 dollars.
Mine went out on my 2014 a week ago also. Need to take it in to get it fixed. Dealer told me it would take 2-3 days to fix. How long did it take the dealer to fix yours? Did the dealer order the parts prior to you bringing it in?
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