Boycott stillen! Cattman from now on
09-03-2009, 03:35 PM
#1
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Location: Tewksbury
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Boycott stillen! Cattman from now on
So i ordered over 1000 dollars worth of parts from those idiots at stillen. Now they gave me 100 stillen bucks so i ordered an oil cap and a battery tie down. Now a month has gone by an still no parts. so i call and looking for my parts and they tell me "o we thought u wanted to order more parts so we never placed your order". I said no i just wanted the two parts that were covered by my stillen bucks. Now they are telling me my stillen bucks have expired and they cant do anything for me all because they cant understand a simple order for a damn oil cap and battery tie down. So i say screw stillen they are over priced over rated and have a bunch of morons working for them.
09-03-2009, 05:01 PM
#7
Bad customer service, sure. But it's a 2-way street. Sounds like you're a bad customer.
However, the lesson learned is a good one: always check with Cattman first.
Last edited by Rochester; 09-03-2009 at 05:03 PM.
09-03-2009, 05:52 PM
#8
You spent $1000, but are went full flame-on because of a silly oil cap and battery tie-down? Your response is disproportionate to the situation.
Bad customer service, sure. But it's a 2-way street. Sounds like you're a bad customer.
However, the lesson learned is a good one: always check with Cattman first.
Bad customer service, sure. But it's a 2-way street. Sounds like you're a bad customer.
However, the lesson learned is a good one: always check with Cattman first.
so if they stick it in alittle just bend over and take it but if they put the whole thing in then say ouch
does not matter how much he spents the Man does not like being riped off
09-03-2009, 06:14 PM
#9
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Location: Tewksbury
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O no i heard about there headers. i ordered the full lip kit, front an rear strut bars, rear swaybar, and a grounding kit. i waited so long cuz i just moved from boston to virginia and i been busy doin stuff for school. i called my parents to see if it ever came but it didnt. I got so pissed off cuz they told me they wont do anything for me not cuz it didnt show up. thats not how u treat customers if u mess up its only right u atleast give them wat the ask for. and how am i a bad customer that makes no damn sense man. id say i was a good customer for them till today when i freaked out on them for saying to bad we cant help u
09-03-2009, 06:18 PM
#10
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Idn if cattman has an oil cap and battery brace but if they do im sure its quality parts. this all happened today
09-03-2009, 07:51 PM
#11
Ah that stinks! You should have watched your $1000+ purchase like a lion stalking its prey. I mean they should have had made sure your purchase is sent on time and is as accurate as possible!
I am angry for you as well!
I am angry for you as well!
09-03-2009, 09:47 PM
#12
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i got the all the parts i paid a grand for they gave me "stillen bucks" so i ordered just a couple lil dress up parts. but the damn sales rep told me the order was placed but he never got around to putting it into the comp prob cuz it was paid with "stillen bucks". when i called them looking for it he said they expired last week and since they never put my order in there is nothing they can do for me. like come on two lil pieces of aluminum cost probly 3 bucks to make, and instead of making a customer happy they basically say srry we screwed up too bad deal with it
09-04-2009, 05:48 AM
#15
He's getting some decent quality aftermarket parts, at a premium price. And he's learned a valuable lesson. Flaming because he didn't get his oil cap door-prize isn't worth the effort. Like I said, its disproportionate.
On the flip side of this transaction, some customer Rep at Stillen really screwed up. When a paying customer asks for something out of the give-a-way bin, you give it to them.
09-04-2009, 10:30 PM
#18
i got the all the parts i paid a grand for they gave me "stillen bucks" so i ordered just a couple lil dress up parts. but the damn sales rep told me the order was placed but he never got around to putting it into the comp prob cuz it was paid with "stillen bucks". when i called them looking for it he said they expired last week and since they never put my order in there is nothing they can do for me. like come on two lil pieces of aluminum cost probly 3 bucks to make, and instead of making a customer happy they basically say srry we screwed up too bad deal with it
But I'm glad you got all your kits and thingy-ma-bobbers
06-01-2010, 09:57 PM
#21
......you're just discovering this now???
pitty you spent your money on them. im sure if you would've posted in the forums what people think of Stillen, you would have probably had everyone tell you to go elsewhere.
Last edited by 5 ltr. beater; 06-07-2010 at 10:34 PM.
06-20-2010, 01:10 PM
#23
This is earth calling Josh @ Stillen. Come in Josh @ Stillen. Do you copy good buddy?
I think we need to hear the other side of this story (although this thread is old) and get this issue resolved.
OP, I see you're an active member and were on the org two days ago, but don't contribute to this thread you started. Do you not care about this issue anymore, or did it get resolved by chance?
I think we need to hear the other side of this story (although this thread is old) and get this issue resolved.
OP, I see you're an active member and were on the org two days ago, but don't contribute to this thread you started. Do you not care about this issue anymore, or did it get resolved by chance?
06-20-2010, 04:54 PM
#24
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Posts: 2,036
Stillen makes the best Maxima parts, and their customer service is excellenet.
If you think their stuff is overpriced, you've never dealt with high quality aftermarket parts. I've spent maybe $10k with Stillen, and always satisfied.
If you think their stuff is overpriced, you've never dealt with high quality aftermarket parts. I've spent maybe $10k with Stillen, and always satisfied.
06-21-2010, 07:08 PM
#25
06-22-2010, 05:16 PM
#28
only problem with that is that if , for example, you burn the guy today willing to spend $100, chances are he won't be back to dump $10,000 when he gets it (like me).
high performance shops are a dime a dozen and if you ask me, the best performance shop of all time is Summit.
Stillen treated me like crap when i was a kid only able to spend about a $100 at a time.
so i went shopping around and stumbled across Summit and have never been anywhere else since.
as the years went by, when my tastes (and wallet) got bigger, i called Summit to dump a $1000 here, $2800 there....etc.
THAT's a professional aftermarket performance company that places like Stillen, will never be as successful. Why?
because they treat the guy that has $1 or $1000 just the same. period.
Last edited by 5 ltr. beater; 06-23-2010 at 10:16 PM.
06-24-2010, 06:14 PM
#30
in any case, poor customer service, but OP didn't actually lose anything....
I never had any problems with Stillen...had a few of their parts.
Last edited by irish44j; 06-24-2010 at 06:16 PM.
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