Had some rear end bumper damage repaired.
Not my first time either. Both times i've had problems with the quality of the repair job.
My question is am I too picky? Here's the situation.

I have a silvermist 2000 Maxima SE in pretty good condition.

Bumper repair came back with a noticeable raised rough paint line in the indented portion of the bumper, hard to describe, like overspray but it's in a raised rough line instead of a drip. Body shop tried to rub it out, still there, about a millimeter or so in height, runs across the bumper intermittently for about 2 feet.

Also a there is paint missing from part a small part on top of the rt side of the bumper, near the tailight, about a 3/4 inch hairline. I felt I could live with this.

There are various small chips of paint missing from above the taillight, on the edge of the tailight housing area, about the size of a pencil lead tip. Instead of fixing that, they just used touch up paint. This was not noted on the initial repair quote either. I suspect this was not a result of the current accident, but as a result of the work done by the Body shop that fixed my first rear ender.

I want all this fixed so it's like new.

Is this too much for me to expect?

 

Absolutely not! Your entitled to a job done correctly. That sounds like a job gone wrong.

Our shop would never let a car leave with the quality of work you have described. Take it back, point it all out and have them refinish it again, correctly. Ask for a copy of their warranty statement as well. Our work is guaranteed for as long as you own your car.


Proline Body & Chassis
Elmwood Park, NJ
201-398-1512