Illumina owners, I need to know where to get...

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May 26, 2006 | 07:38 PM

Kevlo911

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Kevlo for President

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Posts: 35,755

From: Lake Orion, MI

Illumina owners, I need to know where to get...

That small peice to adjust the strut. Do they come with extra ones new? I don't see a email addy on Tokico's website so I will have to call on tues.

Anyone have one that wanna give me?

May 27, 2006 | 04:08 AM

njmaxseltd

Member who somehow became The President of The SE-L Club

iTrader: (19)

Joined: Jun 2001

Posts: 16,024

Give Tokico a call, I'm sure they'll help you out.

May 27, 2006 | 04:43 AM

Progress

It's business time.

iTrader: (26)

Joined: Oct 2003

Posts: 3,294

From: Buffalo, NY

Or even an online dealer. I'm sure they sell them as spare parts kits.

May 27, 2006 | 07:54 AM

nadeemp8

Senior Member

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Joined: Mar 2004

Posts: 807

From: Houston, TX.

I had the same thing happen, call them up during the week and they'll send you new ones for free.

May 27, 2006 | 07:59 AM

Kevlo911

Thread Starter

Kevlo for President

iTrader: (36)

Joined: Dec 2000

Posts: 35,755

From: Lake Orion, MI

Sweet, thanks man.

May 30, 2006 | 01:34 PM

Kevlo911

Thread Starter

Kevlo for President

iTrader: (36)

Joined: Dec 2000

Posts: 35,755

From: Lake Orion, MI

I like their customer service, all they wanted was my addy and car when I told them the problem. They are mailing me the pieces today.

May 30, 2006 | 01:58 PM

Zack342

Supporting Maxima.org Member

iTrader: (89)

Joined: Mar 2004

Posts: 6,226

From: Quincy, MA

SWEEET.I just called and they said they will get some out to me for free too.

May 30, 2006 | 02:00 PM

ThurzNite

Supporting Maxima.org Member

iTrader: (13)

Joined: Oct 2000

Posts: 8,469

maybe cuz they kno they have a design flaw and wanna retain customers who will refer. congrats.
Jae

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