It took it in because the auto open and close on my sunroof is broken. I also told the service rep that I've found metal in my tranny fluid (which I did). This will be my 5th attempt and getting my transmission fixed somehow. Should I show him the TSB if they claim to find nothing wrong? The last time I did that the service tech got offended saying that TSBs are internal info and shouldn't be viewed by people outside of nissan.

 

The sunroof was a problem in very early runs of the Maxima... believe it or not they will have to change the motor. The controler which controls the auto-open/close is soldered to the motor. It has been discussed here before. Do a search.

For the metal in the tranny, that is scary. They should be looking into it, or at the VERY least you should be able to force them to open a case which will be reviewed by Nissan NA. At least once you have the paper trail started, if it fails out of warantee you may still have a leg to stand on. The current TSBs for the auto tranny are basically for the control modules and solenoids, not for internals.

For the crappy service from the dealer, we (car owners in general) are all in the same boat. They all suck unless you are paying some serious dough. Hunt around, don't feel like you HAVE to take your car to your original dealer. I did some hunting around and have found a great dealer, they will be getting all my business from now on.

As for the TSBs being internal Nissan documents they may be right. The documents are covered by copyright. You don't have to show them the TSB. Ask them if they have seen it and if not tell they you have a friend who had work done.

The other thing you can do it get in contact with Nissan directly. Dealers are not part of Nissan, they are independant. (Legally and morally!) So if you twist enough arms at Nissan, spend hours on thier 1-800 numbers someone will oil the squeeky wheel.

 

if you have lots of metal in the fluid, then you can pretty much say that the trany is going to go. You could drive the hell out of it and kill it. Then, they will have to give you a new tranny... Or, try another dealer...

 

The Nissan vesion is copyrighted, which many of us ignore. You can purchase the full text version from All Data or NHTSA. NHTSA offers the summaries online for free. http://www.nhtsa.dot.gov

 

The Nissan tech's claim that Technical Service Bulletins (TSBs)are Nissan internal documents are just plain WRONG. Dealers publish TSBs to notify the maintainers & regulators (that's the repair & parts industries and governments). In the U.S. you can view TSB titles Nissan files at the National Highway Transportation Safety Administration (NHTSA)web site at: http://www.nhtsa.dot.gov/cars/problems/
You, John/Jane Max owner, can either buy TSBs at sites such as www.alldata.com or get individual ones for free from a friendly dealer of repair shop (good luck!), and the larger auto parts stores (sometimes). The most important TSBs for Max owners are posted on this site, of course, but there are more TSBs out there covering the more mundane issues to technicians.