Stillen doesn't back there product - Maxima Forums

Go Back  Maxima Forums > Classifieds > Dealership and Vendor Experiences
Reload this Page >

Stillen doesn't back there product

Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

Stillen doesn't back there product

Old 12-04-2018, 02:50 PM
Newbie - Just Registered
Thread Starter
Join Date: Apr 2013
Posts: 6
Stillen doesn't back there product

I'm a manager for a Nissan dealer in NJ. I recently purchased a front lip spoiler from stillen for a customer who loved the way it looked on my car. The technician installed it to exact spec. as per instructions. A few days later customer came back with lip spoiler in hand. The tape didn't hold first off and the side piece crack off. We checked to see if the car was hit in anyway and no signs. I must uphold my service obligation its the right thing to do for our customers. Stillen refused to take ownership. They claim its not there fault.
I've used Stillen products before at my previous dealership until they sent me a defective pair of lowering springs and refused to warranty them. I end up going to another brand and stopped using them.
Stillen doesn't back there products they are completely unreliable.
I felt the need to share this with you
Brooklynfats is offline  
Old 12-04-2018, 08:03 PM
Senior Member
iTrader: (51)
Join Date: Apr 2012
Location: KCK
Posts: 5,180
That's sad
Just tape on the lip?
Most use screws don't they?
Maybe that's just the ones worried about theft..

I can see why they feel that way..kinda
If the part arrived fine then they can chalk it up to installer error
Fakie J Farkerton is offline  
Old 12-08-2018, 11:42 AM
Join Date: Sep 2018
Posts: 132
No company will back an aftermarker part such as a stick on chin spoiler or the like.. Almost always, its a installer issue. Its all in the prep..... If Stillen took back every part from a customer who has no clue how to install a part like that.. they would be bankrupt.
Nmax5150 is offline  
Related Topics
Thread Starter
Last Post
3rd Generation Maxima (1989-1994)
02-12-2005 06:19 PM
Driven EF9
5th Generation Maxima (2000-2003)
01-22-2004 05:08 PM
Dealership and Vendor Experiences
02-21-2002 06:46 AM
5th Generation Maxima (2000-2003)
05-25-2001 05:09 PM
5th Generation Maxima (2000-2003)
03-31-2001 01:41 PM

Thread Tools
Search this Thread
Quick Reply: Stillen doesn't back there product

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites.