HELIOS PLUG & PLAY KITS 6000k, 7000k, 9000k, 12000k GROUP DEAL 2
#2401
i will start to send the pms on the weekend to check the status of the replacement.
DrunkMonkey sorry to hear that and yes, we got one bulb from you not 2 thats why the company sent you 1.
maxximaa sorry to hear that you dont have the replacement part, if you feel good posting hat imagine, well its your point.
at this point i understand why some sponsors gave up to offer their products on the forums, sometimes its very hard to work together, most of the people want replacement parts without sending the "bad one" to us, some times we have the parts and after the testing process we saw that the part is working. So its hard to deal with that cause most of the people of course doesnt want to pay the shipping back, etc. We agree to help the costumers, some others just made comments here telling a lot of bad things about us.
I think most of the time people should see the other side...omg people requesting replacement parts without having the bad one?. Anyway i will help to get the replacement in the way that the people resolve/understand our process.
Anyway check the pms later people pls.
DrunkMonkey sorry to hear that and yes, we got one bulb from you not 2 thats why the company sent you 1.
maxximaa sorry to hear that you dont have the replacement part, if you feel good posting hat imagine, well its your point.
at this point i understand why some sponsors gave up to offer their products on the forums, sometimes its very hard to work together, most of the people want replacement parts without sending the "bad one" to us, some times we have the parts and after the testing process we saw that the part is working. So its hard to deal with that cause most of the people of course doesnt want to pay the shipping back, etc. We agree to help the costumers, some others just made comments here telling a lot of bad things about us.
I think most of the time people should see the other side...omg people requesting replacement parts without having the bad one?. Anyway i will help to get the replacement in the way that the people resolve/understand our process.
Anyway check the pms later people pls.
#2402
Originally Posted by cutter
alright so neither one of my fog lights work....one stopped working before i went on vacation and then when i got home yesterday the other one wasn't working....i cant check if it is the bulb or not, since i cant swap them...so what do i do? i am thinking it is just the bulbs but i am not sure...let me know how to go about this warranty thing because i really would like to get these working again....
Regards,
#2404
Originally Posted by maximabest
i will start to send the pms on the weekend to check the status of the replacement.
DrunkMonkey sorry to hear that and yes, we got one bulb from you not 2 thats why the company sent you 1.
DrunkMonkey sorry to hear that and yes, we got one bulb from you not 2 thats why the company sent you 1.
Originally Posted by maximabest
Originally Posted by DrunkMonkey
Hey I got the package, that's the good news. Bad news is there was only one (1) 3000k H3 bulb in the blister shipping package..... so can I get the second bulb please?
Originally Posted by maximabest
at this point i understand why some sponsors gave up to offer their products on the forums, sometimes its very hard to work together, most of the people want replacement parts without sending the "bad one" to us, some times we have the parts and after the testing process we saw that the part is working. So its hard to deal with that cause most of the people of course doesnt want to pay the shipping back, etc. We agree to help the costumers, some others just made comments here telling a lot of bad things about us.
I think most of the time people should see the other side...omg people requesting replacement parts without having the bad one?. Anyway i will help to get the replacement in the way that the people resolve/understand our process.
Anyway check the pms later people pls.
I think most of the time people should see the other side...omg people requesting replacement parts without having the bad one?. Anyway i will help to get the replacement in the way that the people resolve/understand our process.
Anyway check the pms later people pls.
Gee that's funny, I sent you both my bulbs in december and you then turn around and after five months of lies and excuses about how you're not to blame you then accuse me of sending only one bulb to cover your incompetence?!?!
Originally Posted by maximabest
02-07-2007, 02:51 PM
So it's been a week since, are your people working or am I just getting the run around?
hi there got your 4k bulbs, one question how long did you use the bulbs? cause is so wird that 2 bulbs were burned.
Also some stupid hacker erase our inbox, let me know when did you order this kit, paypal id and your address to ship the new one.
Originally Posted by DrunkMonkey
Originally Posted by maximabest
i will check men, should be there by next week.
Also some stupid hacker erase our inbox, let me know when did you order this kit, paypal id and your address to ship the new one.
#2405
Originally Posted by cutter
alright..then how do i check the igniter and the ballast to see if they are bad?
Regards,
#2406
Originally Posted by DrunkMonkey
BULLSH!T
Next time use a better excuse than blaming the customer you're scamming......
Gee that's funny, I sent you both my bulbs in december and you then turn around and after five months of lies and excuses about how you're not to blame you then accuse me of sending only one bulb to cover your incompetence?!?!
Wanna tell me again how I didn't send you BOTH BULBS!?!?!
Next time use a better excuse than blaming the customer you're scamming......
Gee that's funny, I sent you both my bulbs in december and you then turn around and after five months of lies and excuses about how you're not to blame you then accuse me of sending only one bulb to cover your incompetence?!?!
Wanna tell me again how I didn't send you BOTH BULBS!?!?!
#2408
Originally Posted by Kruppa
I don't know why people are having all of these problems. I have had this kit for about 2 years and I've had issues twice with bulbs flickering or going out...I had absolutely no issue getting a replacement extremely fast both times. I have no reason to back maximabest up i'm not related in any way to him or his business...just wanted to share my positive experience and say i've had no issues with him at all as far as customer service.
And you're the lucky one. I didn't think there would be any issue but communication has been the worst and it was almost a week between responses no matter how quickly I sent them. I don't like going off on people in forums and I really don't like ragging on sellers but frankly this seller has rubbed me the wrong way and then told me it's my fault it happened the way it did..... I'd understand if I was paying like 100 bucks to get crappy treatment and terrible service but for almost 250 I kinda expect that I'm gonna get some form of respect and good service.
#2409
Originally Posted by Kruppa
I don't know why people are having all of these problems. I have had this kit for about 2 years and I've had issues twice with bulbs flickering or going out...I had absolutely no issue getting a replacement extremely fast both times. I have no reason to back maximabest up i'm not related in any way to him or his business...just wanted to share my positive experience and say i've had no issues with him at all as far as customer service.
I think thats why i saw more than 7 vendors here saying goodbye in the 5 years that i have here. Most of them great companies but some kind of people start to said things about them and last...they just left.
We have good experience here, bad ones...a lot of people who just want to take advantage and try to take things for free. In forums its very difficult to show who is telling the truth or who is right, who is not, anyway we will take this like experience.
I will reply all the pm tomorrow, and ship the orders that. Im not online everyday in the last days cause im not in my office all the time, thats why i took time the reply.
#2410
Originally Posted by maximabest
hi there Kruppa, thanks for your comment, you know sometimes things are a little more difficult than the people can see. The worse part is when some people start to tell things, post rude/insulting pictures of words, i think thats not fair, but anyway this kind of things happen.
I think thats why i saw more than 7 vendors here saying goodbye in the 5 years that i have here. Most of them great companies but some kind of people start to said things about them and last...they just left.
We have good experience here, bad ones...a lot of people who just want to take advantage and try to take things for free. In forums its very difficult to show who is telling the truth or who is right, who is not, anyway we will take this like experience.
I will reply all the pm tomorrow, and ship the orders that. Im not online everyday in the last days cause im not in my office all the time, thats why i took time the reply.
I think thats why i saw more than 7 vendors here saying goodbye in the 5 years that i have here. Most of them great companies but some kind of people start to said things about them and last...they just left.
We have good experience here, bad ones...a lot of people who just want to take advantage and try to take things for free. In forums its very difficult to show who is telling the truth or who is right, who is not, anyway we will take this like experience.
I will reply all the pm tomorrow, and ship the orders that. Im not online everyday in the last days cause im not in my office all the time, thats why i took time the reply.
#2414
Originally Posted by maximabest
We have good experience here, bad ones...a lot of people who just want to take advantage and try to take things for free. In forums its very difficult to show who is telling the truth or who is right, who is not, anyway we will take this like experience.
It's funny how you are acting like the victim when the people who sent you parts n pieces are out time money energy and THEIR HID'S because you can't just be swift about warranties.....
#2416
Originally Posted by maximariceboi
again you are ignoring my post....can you explain why?
It's funny how he types out this huge sob story about how this forum is hurting vendors and yet he the seller is going all the damage to himself. I've sent him several messages before I started stating my point of view in the forums simple because I didn't want to bring the problem to public eye if he was gonna be quick to resolve it. BUT like the terrible seller he is he would be passive aggressive and ignore people over shelling out the 20-40bucks to send bulbs, I know it's at least this cheap because there is a vendor on ebay who sells replacement bulbs shipped for 45 bucks and he's atleast a GOOD seller.....
#2418
Originally Posted by maximabest
send me a pm with your issue to check in my files pls.
Regards,
Regards,
PM sent, need to buy some H3 bulbs. Maximabest has been great all around and very helpful even when other vendors have not.
Thanks Maximabest!!
kamski
#2419
Originally Posted by kamilkluczewski
PM sent, need to buy some H3 bulbs. Maximabest has been great all around and very helpful even when other vendors have not.
Thanks Maximabest!!
kamski
Thanks Maximabest!!
kamski
#2421
Originally Posted by Xtr3m3X
Can you give me a price on an H7 6k motorcycle kit?
#2422
Originally Posted by kamilkluczewski
PM sent, need to buy some H3 bulbs. Maximabest has been great all around and very helpful even when other vendors have not.
Thanks Maximabest!!
kamski
Thanks Maximabest!!
kamski
#2423
What would you recommend? I thought Helios were the best...?
Originally Posted by nadeemp8
I would be careful purchasing from this seller, there are quite a few issues people are having and maximabest is having serious issues taking care of us...If I was to do this again I would pay $20 more and get a kit from a reliable seller...
#2425
Yea, I have been reading the 2 pages and there are a few people having problems getting their warranty replacements. But also, we're on Page 61 right now, and from Page 1 to Page 58, 59... or whatever, I didn't seem to see any people having problems as I was following along with this thread. I'm really undecided what to do as of now...
#2427
I agree that if you don't have any issues then it really doesn't matter where you buy from, but for the people who have participated in this GD that are having issues it really sucks that we are not being taken care of. At the least it would be nice to get some sort of response or him saying that he won't do anything, but we are left in uncertainty whether we will be taken care of or not. IMO this is the worst part about maximabest...
#2428
Originally Posted by nadeemp8
I agree that if you don't have any issues then it really doesn't matter where you buy from, but for the people who have participated in this GD that are having issues it really sucks that we are not being taken care of. At the least it would be nice to get some sort of response or him saying that he won't do anything, but we are left in uncertainty whether we will be taken care of or not. IMO this is the worst part about maximabest...
#2429
Yea I tried to keep my business on PMs but he statrted ignoring them as he did u guys and one of my friends also. I sent a bulb and ballast back to them for replacement in December becuz the set that they sent wasnt working. After about 3 months, they sent me back the ballast which I assumed was the working half of the kit but kept the bulb which was the part that wasnt working. I have been asking this dude to send me back my replacement bulb for about 2 months now and he just stopped responding over a month ago. He has the worst customer service ever. Unless you talk to him in this thread he wont even acknowledge you if it hads to do w/ warranty. If you dont wanna have a lifetime warranty, just stop advertising it. I am just going to have to keep posting in this forum until I get my bulb that I paid for back in my possession and this time it should be working.
#2431
Originally Posted by Xtr3m3X
Wtf is this guy attttt?
Last Activity: 06-08-2007 01:35 AM
I think I might just get a McColough kit instead... Anyone have any experience with those?
Last Activity: 06-08-2007 01:35 AM
I think I might just get a McColough kit instead... Anyone have any experience with those?
#2432
I've purchased from a guy on ebay who's kits shipped are 100 bucks.... I've gotten a full kit and a set of bulbs from him with no issues what so ever and his prices for things are really low (got a set of 9007 hid low/halogen high bulbs for 45 bucks shipped).
#2437
Originally Posted by cutter
so has anyone recieved anything? is it even worth it to try to get a warranty replacement?
Save your time and money, his "warranty" is bogus. It took me over six months to get ONE (1) replacement bulb, I sent a pair.....
I would rather (and did) waste my money on ebay than bother with the "warranty".
#2438
I guess this guy isn't coming back for us anymore. He has warranty issues on Mazda forum as well.
http://www.msprotege.com/forum/showt...hp?t=123660631
http://www.msprotege.com/forum/showt...hp?t=123660631
#2439
i have thest headlights http://cgi.ebay.com/ebaymotors/95-99...33358321QQrdZ1 what size bulb do i need to run this hid kit?