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Stillen has the worst customer service ever

Old 08-10-2011, 06:10 PM
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Stillen has the worst customer service ever

Has anyone ever dealt with these knuckleheads at Stillen the customer service sucks. If you ever buy from them do it online this way you don't have to deal with the idiots across the phone, those idiots would drive you insane. They are unprofessional and totally rude all i have to say is this don't try to change your order once you speak with them they will tell you they are not changing it and try make you believe your in the wrong for wanting change your order that hasn't even left the shop. Lousy customer service.
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Old 08-10-2011, 08:44 PM
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Its not like they even have anything I would put on my car lol, exept for the front lip, their exhaust rusts and adds like 5 hp and costs 750 lol. Their intake is decent, just good for sound and mild HP gains. Maybe some of their suspension equipment but thats all i would buy from Stillen, like rear sway bars and FSTB's
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Old 08-10-2011, 09:27 PM
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to each his own..
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Old 08-10-2011, 11:09 PM
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Old 08-10-2011, 11:22 PM
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Originally Posted by sg1214 View Post
Its not like they even have anything I would put on my car lol, exept for the front lip, their exhaust rusts and adds like 5 hp and costs 750 lol. Their intake is decent, just good for sound and mild HP gains. Maybe some of their suspension equipment but thats all i would buy from Stillen, like rear sway bars and FSTB's
stillen isnt even wasting their time developing products for you guys to begin with. they dropped the ball on the maxima community back in 02
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Old 08-11-2011, 09:13 AM
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Originally Posted by Maxfanatic View Post
Has anyone ever dealt with these knuckleheads at Stillen the customer service sucks. If you ever buy from them do it online this way you don't have to deal with the idiots across the phone, those idiots would drive you insane. They are unprofessional and totally rude all i have to say is this don't try to change your order once you speak with them they will tell you they are not changing it and try make you believe your in the wrong for wanting change your order that hasn't even left the shop. Lousy customer service.
I agree, if you ever need replacement parts or you are missing parts you bought from a used Stillen product they will give you the run-around for weeks and say "they do have it, but they need to look for it in the warehouse, call them back in a week". When you call them back in a week they have another excuse. " We have it, but since you are so antsy, I don't want to sell it to you now" B/S

I was so tired of it i just went straight to the Sales Manager and dealt with him instead.

Poor customer service is the truth!!!!!!!!

Last edited by boneebone; 08-11-2011 at 06:27 PM.
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Old 08-11-2011, 06:26 PM
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Dealt with them 4 times, and had no problems....
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Old 09-23-2011, 05:50 PM
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Strong awaring everybody on companies. Thank you guys.
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Old 09-24-2011, 03:02 PM
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Just ordered another stillen lip w/ no issue yesterday. Guess it depends on who you deal with.
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Old 09-24-2011, 05:30 PM
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In all fairness you havent really mentioned what exactly happened, only that you changed the order and that doesnt really help anyone including yourself
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Old 09-28-2011, 12:03 PM
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I've used them before with no issues... but that was a long time ago.
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Old 04-26-2019, 03:14 PM
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I know this is an old thread, but yes.. Kenny at Stillen is a total douchebag... He knows nothing and tells lies all the time... Nothing Stillen makes is made in USA.. They get stuff from China and package it in California... now its "Made in Usa" lol..

I would love to see that punk in person.. He needs an attitude adjustment..
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